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Selecting a “Default Form Values” in Variable Product causes only 1 image to display

This topic has 4 replies, 3 voices, and was last updated 1 months, 2 weeks ago ago by Andrew Mitchell

Tom

Participant

October 11, 2024 at 18:21

When selecting any value from the drop down of “Default Form Values” in a Variable Product, then on its front-end, it causes only first image to display and all other variation images are hidden. See attached.

On its front-end product page, if user toggles/selects a different variation value (select a different “Product Length”), the other images re-appear magically. Reload the page — the variation images disappear again.

If I change the “Default Form Values” in a Variable Product to “No default Product Length”, then on the front-end all image variations display correctly.

See private area for examples.

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3 Answers

Tony Rodriguez

Support staff

October 12, 2024 at 12:54

Hello, @Tom,

Thank you for contacting us and for using XStore.

1/ We are writing to inform you to add the Variations images you need to Enable Variation gallery Option in the Xstore > Theme Options > Woocommerce Shop> Single Product Page > Variation Gallery > Enable The Variation Gallery. Then you can add the Variations Images in Variations.

Please add the Variations Images in Variations and check again.

For Your Reference Please check out the images provided in the private content area.

2/ Please be advised that when the ‘Variation Gallery’ is activated on a product page, the display will be limited to the Variation Image Gallery exclusively. This means that the product video and the standard product gallery will not be displayed concurrently with the Variation Image Gallery.

This is a default functionality. Changes require additional code customization.

We trust this information will be helpful to you. Should you need any further assistance or have any questions, please feel free to contact us at any time.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

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Tom

Participant

October 12, 2024 at 22:41

I looked at the Enable Variation gallery Option … It was already ON. That caused the problem.

I changed Enable Variation gallery Option to OFF … that fixed the problem!! Now the variation images does not disappear and shows correctly.

So enabling Variation gallery Option causes some bug.

Thank you.

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Andrew Mitchell

Support staff

October 12, 2024 at 22:41

Dear Tom,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

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Selecting a “Default Form Values” in Variable Product causes only 1 image to display

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