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Server 500 Error After installing Revolution Slider plugin

This topic has 4 replies, 3 voices, and was last updated 9 years ago ago by Eva Kemp

  • Avatar: tsalira
    tsalira
    Participant
    November 3, 2015 at 11:01

    Hey! I have been getting the Server 500 error after installing Revolution Slider (5.0.9) plugin on WordPress 4.3.1 with Woopress 2.5. I have had to uninstall the plugin to be able to continue with the rest of my work. Can I get some help on this?

    #97490 Copied Theme version: 2.5
    3 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    November 3, 2015 at 13:17

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    #97524 Copied
    Avatar: tsalira
    tsalira
    Participant
    November 3, 2015 at 17:15

    Sure thing

    Please, contact administrator
    for this information.
    #97589 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    November 3, 2015 at 17:58

    Hello,

    There are errors on your site when Revolution Slider plugin is activated:
    http://storage9.static.itmages.com/i/15/1103/h_1446569771_4469298_ef7976e917.png

    You can contact the plugin authors regarding this issue http://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380/comments or ask your hosting provider concerning database errors.

    Regards,
    Eva Kemp.

    #97605 Copied
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