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Server Level Php version is 7.4 but WP is showing 5.6

This topic has 6 replies, 2 voices, and was last updated 2 years, 10 months ago ago by Olga Barlow

Trupti

Participant

January 4, 2022 at 15:58

Our website is hosted on an AWS server. It is upgraded to PHP version of 7.4 but our WP shows 5.6 version, due to which we are not able to install the new theme.

XStore theme was installed by your team through the backend – by your team.

Please guide how do we solve the issue.

#313652 Copied Theme version: 8.0.9

5 Answers

Olga Barlow

Support staff

January 4, 2022 at 16:01

Hello,

What version of PHP do you see if you visit WooCommerece > Status? If you see 5.6 version there then you did not change the PHP version for your WP installation and you need to contact your hosting provider to get help with this.

Regards

#313654 Copied

Trupti

Participant

January 4, 2022 at 16:25

On Woocommerce it is showing 7.4 version.

#313655 Copied

Olga Barlow

Support staff

January 4, 2022 at 16:46

Hello,

Provide us with WP Dashboard access to your site, please.

Regards

#313657 Copied

Trupti

Participant

January 5, 2022 at 07:14

Shared.. pls check

Please contact administrator
for this information.

#313713 Copied

Olga Barlow

Support staff

January 5, 2022 at 11:28

Hello,

Our theme also displays PHP 7.4 https://prnt.sc/2641381 So, don’t understand your issue. Could you, please, provide a screenshot of the error?

Regards

#313736 Copied
Tagged: templates, version, woocommerce, wordpress
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Server Level Php version is 7.4 but WP is showing 5.6

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