Server settings ar ok but “Import Demos” function is encountering errors

This topic has 2 replies, 2 voices, and was last updated 1 years, 1 months ago ago by Rose Tyler

  • Avatar: veryfast2
    veryfast2
    Participant
    October 4, 2023 at 21:55

    Hi there,

    I have setup a clean install of WordPress and the Xstore theme, however when I install the theme dummy content (any sub-theme) I receive an error log stating:

    Minimal Electronics Installed! But We Have Some Errors:
    pages not installed 🙁

    widgets not installed 🙁

    home_page not installed 🙁

    posts not installed 🙁

    products not installed 🙁

    static-blocks not installed 🙁

    contact-forms not installed 🙁

    mailchimp not installed 🙁

    media not installed 🙁

    options not installed 🙁

    menu not installed 🙁

    default_woocommerce_pages not installed 🙁

    version_info not installed 🙁

    The most common errors happened by low server requirements, we strongly recommend to contact your host provider and check the necessary settings.

    I do want to ensure that I have adhered my server settings to the requirements as shown in the tab “server requirements” in the control panel tab.

    Please help as I would love to launch the store and there is no way to push forward now.

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 5, 2023 at 07:08

    Hello, Veryfast2,

    Thank you for contacting us and for using XStore.

    Please provide temporary wp-admin and FTP access, so we can check the problem more deeply.

    To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

    To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

    Kind Regards,
    8theme team

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