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Service Unavailable 503 due to product-grid.php et-core-plugin

This topic has 2 replies, 2 voices, and was last updated 4 months, 1 weeks ago ago by Luca Rossi

richmorachis

Participant

June 8, 2024 at 06:53

Estoy obteniendo un error 503 probablemente debido a un error en product-page.php.

Comparto el debug:

[08-Jun-2024 05:18:37 UTC] PHP Notice: Undefined index: cols in /home/sensati2/public_html/wp-content/plugins/et-core-plugin/app/controllers/elementor/general/product-grid.php on line 2945
[08-Jun-2024 05:18:39 UTC] PHP Notice: Undefined index: cols in /home/sensati2/public_html/wp-content/plugins/et-core-plugin/app/controllers/elementor/general/product-grid.php on line 3337

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1 Answer

Luca Rossi

Support staff

June 9, 2024 at 05:22

Dear @richmorachis,

We hope this message finds you well. We would like to inform you that the messages you are encountering are standard PHP notices and not errors. For a more detailed explanation, we recommend reviewing this helpful article on Stack Overflow: https://stackoverflow.com/a/4624505/2660153 and https://stackoverflow.com/a/4624505/2660153.

Could you kindly consider upgrading your PHP to version 8.1 at your earliest convenience? Following the upgrade, we also request that you adjust the columns of the product grid element to a new value and then save the changes.

Thank you for your attention to these matters. Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

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Tagged: 503 service unavailable, et-core-plugin solution, product-grid.php issue, woocommerce error fix, wordpress themes troubleshooting
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