Return to previous page

Session expired when I added debit card payment

This topic has 2 replies, 2 voices, and was last updated 1 months, 2 weeks ago ago by Tony Rodriguez

Hichem

Participant

September 26, 2024 at 14:50

In the checkout page, I got a page that shows that the session was expired, which is something I couldn’t find his reason. Can you help me solve that

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#415971 Copied Theme version: 9.4.1

1 Answer

Tony Rodriguez

Support staff

September 27, 2024 at 09:27

Hello, @Hichem,

Thank you for contacting us and for using XStore.

We are currently experiencing difficulty accessing your website. To assist you effectively, could you please provide the website password in a secure, private content area? This will enable us to review your settings thoroughly and offer the necessary support.

Additionally, we kindly request that you temporarily disable any caching plugins, Cloudflare cache, or other optimization settings. This action will help us determine if these features are affecting the website’s functionality.

We are optimistic that these steps will help resolve the issues you are encountering.

Thank you for your cooperation and understanding.

Best regards,
8Theme’s Team

Please contact administrator
for this information.

#416067 Copied
Tagged: debit card payment, ecommerce solutions, payment issues, session expired, woocommerce, woocommerce themes, wordpress
Viewing 2 results - 1 through 2 (of 2 total)