This topic has 18 replies, 2 voices, and was last updated 1 years, 10 months ago ago by Rose Tyler
how can i set menu like this
https://ibb.co/zn69VTS
Hello, Hasairi,
Thank you for using our theme.
Please go to Theme options > Header Builder > Secondary menu > select menu – https://prnt.sc/JB75ti0MmVLv
Best Regards,
8Themes Team
i know how do it
i would get the same design
Menu was deleted
Hello, Hasairi,
Please describe what assistance would you like to get from our side.
In case you need help with the menu creation, provide us with temporary wp-admin access via the Private Content area.
Best Regards,
8Themes Team
Hi
need to do this
https://ibb.co/pZsh78x
i lost it in design and seem deleted i would know how do it ?
im getting also much error when im enabling debugging
i try to figure some of them
https://ibb.co/GJ8NCQs
https://ibb.co/6JZ6g2B
https://ibb.co/wQYVBR8
Thank you
Hello, Hasairi
Please enable the debug mode and provide temporary wp-admin and FTP access.
I will pass your questions to our dev team.
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To provide FTP access, please contact your hosting provider for assistance.
Best Regards,
8Themes Team
i will give you access to ftp so you can activate debug from your side
cause we are adding some product on site
Thankyou
Hello, Hasairi
BE ATTENTIVE and don’t place the private information in the general message area because all the visitors have access to that information. We’ve edited your reply and moved access into the Private Content area.
1/ Check the menu now.
2/ You need to downgrade PHP version https://prnt.sc/0RMQaAYeo0Ms to 7.x or 8.0.
Contact your hosting provider to get assistance.
Kind Regards,
8theme team
oh they see it ?
should i change ftp ?
Could you tell me from where i can do menu ?
Appearance > Menus > Secondary menu.
Kind Regards,
8theme team
i access to menu
From where i can change category
you tell me the way how can i add existing menu
not how to build it or update it
i would to how update category
also how create them
Thank you
Also i need help in traslation i try with glot press file but it does not working
so i start to do it word by word
Could you help me , you know it about 3000 word
Thank you
Hello, Hasairi
Please read our documentation and watch videos about menus – https://www.8theme.com/documentation/docs/general-information/ https://www.8theme.com/documentation/xstore/menu-set-up/mega-menu/
Appearance > Menus > select the menu and edit it depending on your needs https://prnt.sc/8CkOSucn2gF1
Make sure Product categories are enabled here – https://prnt.sc/ibDakeGescnB
More info is in our video tutorials and docs, menus are base WP functionality. So WP tutorials will also help you – https://codex.wordpress.org/WordPress_Menu_User_Guide
About translation, please watch videos – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
We can’t log in to your Dashboard right now. Please provide correct access one more time.
Kind Regards,
8theme team
hi
done
Hello, Hasairi
Contact your hosting provider and ask them to scan your site to find out if it was hacked. The theme support team can’t help you with this, unfortunately.
I’ve uploaded translation files of the theme and XStore Core plugin on your site. Please check them via Loco translate.
Kind Regards,
8theme team
i understand how add menu with my own category
but always image can’t be shown
i try also the same picture added
not working also
look here
https://ibb.co/KjSZm35
Hello, Hasairi,
Please take a look at these settings – https://prnt.sc/Y6Ye0qvjOfGu
Kind Regards,
8theme team
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