Return to previous page

Setting for getting emails of the orders

This topic has 4 replies, 3 voices, and was last updated 1 years, 8 months ago ago by Rose Tyler

webpat

Participant

April 17, 2023 at 16:53

Hi,

Can you please tell what setting to do to get the emails of the orders posted on the web store?

I saw the order when logged into website but received no email

Please tell me what to do?

#353498 Copied Theme version: 6 WooCommerce version: 12.8

3 Answers

Tony Rodriguez

Support staff

April 18, 2023 at 06:42

Hello, @webpat,

To receive emails for orders placed on your WooCommerce web store, you need to ensure that your email settings are properly configured. Here are some steps you can take to troubleshoot the issue:

1. Check the email address associated with your WooCommerce account: Go to WooCommerce > Settings > Emails, and ensure that the email address entered in the “From” field is correct.

2. Check the email settings: In the same section, check that the “New Order” email is enabled and that the correct email address is entered in the “Recipient(s)” field.

3. Check your spam folder: Emails may sometimes end up in your spam folder, so make sure to check there if you haven’t received any order confirmation emails.

4. Check your server’s email configuration: Your server’s email configuration could also be the culprit, so check with your hosting provider to ensure that the necessary email settings are properly configured.

5. Use a plugin: You can also use a plugin like WP Mail SMTP to configure your email settings and ensure that emails are being sent and received properly.

We hope this helps.

Best Regards,
8Theme’s Team

#353526 Copied

webpat

Participant

April 23, 2023 at 04:51

Thanks….can you also tell…how to setup the Contact Form 7….its giving errors

#354234 Copied

Rose Tyler

Support staff

April 23, 2023 at 10:11

Hello, Webpat,

Thank you for getting in touch with us.

Do you mean “2 configuration errors detected in this tab panel”? Please click here https://prnt.sc/KMIai2MP_hAH and follow the documentation of the Contact Form 7 plugin to fix errors.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#354253 Copied
Tagged: configure, emails, orders, settings, themes, woocommerce, wordpress
Viewing 4 results - 1 through 4 (of 4 total)