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Settings Variations access impossible is turn around, and variation swatch is not active

This topic has 2 replies, 2 voices, and was last updated 1 years, 1 months ago ago by Rose Tyler

kristofair8306

Participant

November 21, 2023 at 13:35

Hello, I use the xstore and elementor pro theme. I really like the power of your theme and working with your theme. I’m having a problem setting up sample variations. When I go to theme options>store item>variation samples then it goes around in circles, like it’s a crash.

And when I’m on the store and I want to filter by anything, color for example, nothing happens.

Thank you.

I don’t know if the same problem, but when I try to modify the header, size of the logo simply for example, when I click on Publish, it does not take into account my modification requests.

Thanks for your help.

I am at your disposal and at your disposal.

Sincerely, Kris

#374299 Copied Theme version: 9.2.4 WooCommerce version: 8.3.0

1 Answer

Rose Tyler

Support staff

November 21, 2023 at 16:07

Hello, Kris,

Thank you for reaching out to us.

In order to troubleshoot issues you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://www.8theme.com/documentation/xstore/plugins/included-plugins/ . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing problems.

Let us know the result of this test.

Kind Regards,
8theme team

#374325 Copied
Tagged: access impossible, not active, settings variations, turn around, variation swatch, woocommerce wordpress themes
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