Several doubts with the configuration of woocomerce

Hello, Ms Morbenia Morbeck,

1. It sounds like you are experiencing difficulties accessing certain features in WooCommerce, such as General Products Tax Shipping Payments Accounts and privacy Emails Integration Advanced Multi-currency Subscriptions.

Regarding the message “This is where your business is located. Tax rates and shipping fees will use this address,” it is a standard message that appears when you set up your store’s address in the WooCommerce settings. You can update this information in your store’s General settings, under the “Address” tab.

As for the issue with accessing the buttons, it could be due to a variety of reasons. Here are a few steps you can try to troubleshoot the issue:

a) Make sure you are logged in with an account that has administrative access to the site.

b) Clear your browser’s cache and cookies, then try logging in again and accessing the buttons.

c) Check if there are any plugin conflicts that may be causing the issue. Disable all plugins except for WooCommerce, and see if the buttons become accessible. If so, then you can re-enable the plugins one by one to identify which one is causing the conflict.

2. If your business is located in Peru, but your products are manufactured and shipped from other countries, you will need to configure WooCommerce to properly handle taxes and payments. Here are some steps you can follow:

Set up your store location: In WooCommerce settings, under the “General” tab, set your store location to Peru. This will help WooCommerce calculate the correct taxes based on your location.

Configure tax settings: Under the “Tax” tab in WooCommerce settings, you can set up tax rates for different regions. You will need to research the tax laws in the countries where your products are manufactured and shipped from, and set up tax rates accordingly.

Choose a payment gateway: WooCommerce supports a variety of payment gateways that you can use to accept payments from customers. You will need to choose a payment gateway that is supported in Peru and can handle international transactions.

Set up shipping zones: Under the “Shipping” tab in WooCommerce settings, you can set up shipping zones for different regions. You will need to research the shipping costs and options for the countries where your products are manufactured and shipped from, and set up shipping zones accordingly.

Test your settings: Once you have configured your tax, payment, and shipping settings, make sure to test them thoroughly to ensure everything is working as expected.

It’s also important to keep in mind that tax and payment laws can vary depending on the countries involved, so it may be helpful to consult with a tax or legal professional to ensure that your store is compliant with all applicable laws and regulations.

3.There are several LCL (Less than Container Load) and Container shipping companies that you can use to ship your products from China to Peru. Here are a few options:

a) DHL: DHL offers both LCL and container shipping options for international shipments. They have a global network of shipping routes and can handle customs clearance and other logistics.

b) FedEx: FedEx also offers LCL and container shipping services for international shipments. They have a variety of shipping options and can handle customs clearance and other logistics.

c) Maersk: Maersk is a global shipping company that offers both LCL and container shipping services. They have a strong presence in Asia and can handle customs clearance and other logistics.

When using WooCommerce, you can integrate with shipping carriers using various shipping plugins available in the WooCommerce marketplace, such as ShipStation, ShipWorks, or Shippo. These plugins allow you to print shipping labels, manage orders, and track shipments from within the WooCommerce dashboard. You will need to choose a plugin that is compatible with the shipping carrier you choose to use.

Further you can contact WooCommerce support and ask their suggestion on these points as well: https://wordpress.org/support/plugin/woocommerce/

Best Regards,
8Theme’s Team

Hello, @Ms Morbenia Morbeck,

It’s always great to hear such kind words from a valued customer like you, and we are glad that we could help you. We appreciate your trust and confidence in us, and we are always here to assist you with any questions or concerns you may have.

Please do not hesitate to reach out to us if you need any further assistance.

Thank you for your feedback, and have a great day!

Best Regards,
8Themes Team.

Hello, @Ms Morbenia Morbeck,

1) We noticed that you have not yet activated the MC4WP: Mailchimp for WordPress plugin on your site. To do so, please go to Dashboard > Plugins > Install plugins and activate the plugin. After doing so, please clear your browser cache and check back to your site after clearing the browser cache.

2) We are pleased to inform you that you can enable or disable your Newsletter popup by navigating to Dashboard > XStore > Theme Options > Header Builder > add/delete Newsletter widget.

To help you with the process, we have created a video which can be viewed here: https://www.veed.io/view/c0ef2233-730c-47c4-a89a-b65e1dca719f?sharingWidget=true&panel=share

Please watch it in its entirety and follow the steps shown.

If the issue persists afterward, then please share your site working WP-ADMIN Login details in the below-listed format in the private content area so that we’ll check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

We kindly recommend that you take a complete backup of your site before proceeding.

Kind Regards,
8theme team

Hello, Ms. Morbenia Morbeck,

We are writing to inform you that this newsletter is created using a Static Block, which can be edited from the Static Blocks section, so you can edit Static Block content from Static Blocks > edit newsletter block as per your requirements.

In order to provide you with the best assistance, we kindly ask that you provide us with the URL and temporary access to the wp-admin of your website. This will allow us to take a closer look at your settings and provide you with a more accurate and specific solution.

To do this, please follow these steps:

– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

Once you have completed these steps, please let us know and we will promptly review your account information and provide assistance as soon as possible.

We thank you for your cooperation and look forward to hearing from you soon.

Best Regards,
8Theme’s Team

Hello, Ms. Morbenia Morbeck,

Thank you for your response.

We can’t log in, unfortunately. Please check the credentials.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

Hello, Ms. Morbenia Morbeck,

Thank you for your response and for wp-admin access.

Unfortunately, all your screenshots in this conversation can’t be opened now. As such, we are unable to determine the issue you are facing and the assistance we can provide. Would you be able to provide screenshots of your questions again?

About this: “Another problem I have is that I can’t link a container and LCL transport company. I download the plugin, but I can’t get it working. Since the last time I wrote to you about this topic, I tried several times but I couldn’t.” – do you use 3rd party plugin? In this case, you need to contact the support of the plugin. We can’t provide support for additional plugins, we do this for the XStore theme only.

We hope for your understanding.

Kind Regards,
8theme team

Hello, Ms. Morbenia Morbeck,

Thank you for your response.

The shortcode on your screenshot comes from MC4WP: Mailchimp for WordPress plugin. You can edit Footer static block and delete the shortcode from content, or Install the MC4WP plugin and create a form, then change the shortcode according to your form id.

We hope this information is helpful.

Kind Regards,
8theme team

Hello, Ms. Morbenia Morbeck,

Thank you for your response.

Footer static block editor – https://prnt.sc/xqgHGtjPw69A , your site frontend – https://prnt.sc/MCNQly1hhIak
Please clear the cache and check one more time, the issue is solved.

Kind Regards,
8theme team