Several issues on the web site - by nuts

This topic has 85 replies, 5 voices, and was last updated 8 years, 9 months ago ago by Stan Russell

  • Avatar: Eva
    Eva Kemp
    Support staff
    January 13, 2016 at 10:23

    Hello,

    You can add code from static block to your product description:
    http://storage5.static.itmages.com/i/16/0113/h_1452676919_3088081_f0b78e12a3.png
    Just copy Visual Composer code instead of using block shortcode.

    Unfortunately there is no possibility to add more than one popup window.

    Regards,
    Eva Kemp.

    Avatar: nuts
    nuts
    Participant
    January 13, 2016 at 10:40

    Ok, clear.
    Eva, probably you can suggest a plugin for additional pop ups?

    Regarding code addition, thank you for your suggestion, but might there be a way to implement the needed info just to all products in bulk?

    Avatar: Eva
    Eva Kemp
    Support staff
    January 13, 2016 at 11:28

    Hello,

    Sorry, but we can’t recommend 3rd-party plugins. You have to check them yourself.

    Regarding code addition, thank you for your suggestion, but might there be a way to implement the needed info just to all products in bulk?

    Unfortunately there is no such option.

    Regards,
    Eva Kemp.

    Avatar: nuts
    nuts
    Participant
    January 21, 2016 at 13:44

    Hi!

    Pls can you remind me, how can i modify the share buttons?
    for example i don’t use pinterest, g+ accounts, but by default they are shown by the default code [share], as far as i understand

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 21, 2016 at 17:36

    Hello,

    You need edit the file wp-content/themes/royal/framework/shortcodes.php (find the section “! Share This Product” in line 1918) and comment out the code of the icons you don’t want to use.

    Best regards,
    Jack Richardson.

    Avatar: nuts
    nuts
    Participant
    January 22, 2016 at 09:24

    Ah, ok, clear!

    More to ask – when i remove products from the cart, i have text – yr cart is empty & a button, go back to shop.

    Where the URL for this button can be modified?

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    January 22, 2016 at 12:54

    Hello,

    You can change demo image in Theme Options > Shop > Product Page Banner.
    To change button url you need edit the file wp-content/themes/royal/woocommerce/cart/cart-empty.php and edit the code <p><a class="btn active big filled" href="<?php echo get_permalink(woocommerce_get_page_id('shop')); ?>"><span>, replace <?php echo get_permalink(woocommerce_get_page_id('shop')); ?> with http link to other page.

    Regards,
    Eva Kemp.

    Avatar: nuts
    nuts
    Participant
    January 26, 2016 at 08:02

    Hi! Can you tell when do you make an update for the recent woocs version?

    Thnx

    Avatar: stan
    Stan Russell
    Participant
    January 26, 2016 at 09:34

    Hello nuts,

    we expect new version of Royal theme to be released in a week.

    Regards,
    Stan Russell.

    Avatar: nuts
    nuts
    Participant
    January 27, 2016 at 13:09

    Hey guys!

    Need your support on 2 questions:
    1.
    on google chrome the fonts look good as in the demo, as they have to look like, but when it comes to IE…
    smb prompt me that there probably Cyrillic support OFF in the theme/woocs settings, can that be so?

    2. Still have some problem with the field length at checkout page, can it be:
    a) either max area width (from border to border)
    b) max area width + extends to another line to fit in all the text, as the sentences are cropped now.

    Please, contact administrator
    for this information.
    Avatar: nuts
    nuts
    Participant
    January 27, 2016 at 19:50

    Where can i find a place to rename this place?

    http://prntscr.com/9vlwif

    Avatar: Eva
    Eva Kemp
    Support staff
    January 28, 2016 at 14:40

    Hello,

    This text http://prntscr.com/9vlwif can be translated in woocommerce .po file in wp-content/languages/plugins directory.

    1. Add this code in Global Custom CSS:

    .menu > li a {
        font-family: 'Roboto' !important;
    }
    body {
        font-family: 'Open Sans' !important;
    }
    .button {
        font: 11px/15px 'Roboto', Arial, Helvetica, sans-serif;
    }
    .product-title {
        font: 16px/20px 'Roboto', Arial, Helvetica, sans-serif;
    }

    2. I don’t see those fields http://storage9.static.itmages.com/i/16/0128/h_1453988368_5465993_04e1489c91.png . Please clarify how I can reproduce it.

    Regards,
    Eva Kemp.

    Avatar: nuts
    nuts
    Participant
    January 29, 2016 at 09:39

    Eva, thank you,

    1. with the fonts… seems to be a bit better, but still looks a bit different.

    Please, contact administrator
    for this information.
    Avatar: nuts
    nuts
    Participant
    January 29, 2016 at 09:40

    sorry missed the picture

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 29, 2016 at 12:00

    Hello,

    Unfortunately the forms can’t be extended as you wish because shipping title takes the place in the table and forms can’t be moved there, please see screenshot:
    http://prntscr.com/9wbl8w .

    Best regards,
    Jack Richardson.

    Avatar: nuts
    nuts
    Participant
    February 15, 2016 at 19:39

    hi! have a question regarding products tree

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    February 16, 2016 at 08:49

    Hello,

    The same issue persists with default Woocommerce theme Storefront, we recommend to contact Woocomerce support team as products are related to their configuration.

    To make current menu bold add this code in Theme Options > Custom CSS > Global Custom CSS:

    .menu >li.current-menu-item >a {
       font-weight: bold;
    }

    Best regards,
    Jack Richardson.

    Avatar: nuts
    nuts
    Participant
    February 16, 2016 at 09:11

    Hi, thank you, will try posting to the WP support forum.
    Is this a common/known issue?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    February 16, 2016 at 09:27

    Hello,

    We didn’t receive such queries from other clients, so we don’t think it’s a common issue.

    Best regards,
    Jack Richardson.

    Avatar: nuts
    nuts
    Participant
    February 16, 2016 at 09:31

    Jack, i’ve added the code, but the category name stays the same, pls have a look again.

    Avatar: Eva
    Eva Kemp
    Support staff
    February 16, 2016 at 09:57

    Hello,

    Don’t you want to edit current menu item?
    Please show a screenshot where you need to make changes.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: nuts
    nuts
    Participant
    February 16, 2016 at 10:03

    Eva, sorry didn’t get you.

    i have uploaded the code jack provided me, but i don’t see the changes.

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    February 16, 2016 at 10:28

    Hello,

    Sorry for misunderstanding.
    Please use this code instead of the previous:

    .product-categories >li >ul.children li.current-cat >a {
      font-weight: bold;
    }

    Best regards,
    Jack Richardson.

    Avatar: nuts
    nuts
    Participant
    February 16, 2016 at 10:41

    yep! now it’s all ok, thank you… hope woocommerce team will make the rest of the question clear 🙂

    Avatar: stan
    Stan Russell
    Participant
    February 16, 2016 at 11:02

    Hello nuts,

    you are welcome!

    Regards,
    Stan Russell.

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