Several options not working in my account

This topic has 6 replies, 3 voices, and was last updated 7 years, 6 months ago ago by Olga Barlow

  • Avatar: filiphdan
    filiphdan
    Participant
    May 29, 2017 at 09:45

    Hello,

    I have problems in my website with my account page, wen i try to change the password or try to change the adress nothing happens…I think it should be working, please let me know how to fix this problem.

    Thanks

    5 Answers
    Avatar: maxmullins
    Max Mullins
    Participant
    May 29, 2017 at 12:09

    Hello @filiphdan

    Please provide us with wp-admin credentials to your site.
    You may also check following options in your backend admin panel as settings->registration->anyone can register and woocommerce->settings->clients registration. The flags should be set to allow registration on site for “my-account” page.

    Regards,
    Max Mullins

    Avatar: filiphdan
    filiphdan
    Participant
    May 29, 2017 at 17:14

    Ok, i think i have those settings already active, the users can register without problem, but wen you go to the myaccount if you want to change adress or change password, it will not work, it seems it just refresh the page…

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 30, 2017 at 13:54

    Hello,

    It’s because you have the space http://prntscr.com/fdsysb
    Once I have added – instead of space and changed capital letters everything works fine. Check, please.

    Regards

    Avatar: filiphdan
    filiphdan
    Participant
    May 30, 2017 at 14:25

    Thnaks!its working perfectly 🙂

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 31, 2017 at 16:36

    You are welcome!

    Regards

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