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Several problem !!! royalstore - by tixi23

This topic has 6 replies, 3 voices, and was last updated 10 years, 2 months ago ago by Olga Barlow

tixi23

Participant

September 9, 2014 at 12:01

I have several problems with thema royalstore. I have download the not zipped package and followed the instructions, but it uploaded only the default theme, when I tried to chose a different page, it appears the following message “page not found”. It is in the list of pages but it is not visible (I have tried with six different demo pages).
I have tried three times to install all, but the result is the same.
Also the default theme has got problems, the slider s not visible and the revslider demo file are not in the package.

Please, contact administrator
for this information.

#14719 Copied

5 Answers

Eva Kemp

Support staff

September 9, 2014 at 13:00

Hello,

Please provide us with FTP credentials as well.
Thank you.

Regards,
Eva Kemp.

#14724 Copied

tixi23

Participant

September 9, 2014 at 13:18

ok

Please, contact administrator
for this information.

#14727 Copied

Eva Kemp

Support staff

September 9, 2014 at 13:53

Hello,

I’ve reinstalled the theme and now it’s working fine. Please check and clear browser cache before. Also there are some problems with your server configuration where your site is located. The function file_get_contents() which downloads the data via HTTP from our server, doesn’t work. That’s why you are unable to install theme variants. You need to check this issue at your hosting provider if you’re using shared hosting.

Regards,
Eva Kemp.

#14731 Copied

tixi23

Participant

September 9, 2014 at 19:32

Hi, thanks a lot for your information. I confirm you that actually I still can not install the theme variants. I have contacted the hosting, and I’m waiting for reply. I just want to confirm you that also in local (wamp, xapp) I get same troubles. If you think this is the problem I will send you ftp of an other hosting.
Waiting, kind regards
Giovanni

#14801 Copied

Olga Barlow

Support staff

September 10, 2014 at 09:49

Hello, @tixi23,

As we can see you have solved your issue with hosting and everything works fine at present, right?

Regards,
Olga Barlow

#14857 Copied
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