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Several problems including breadcrumbs & static block notice

This topic has 4 replies, 2 voices, and was last updated 1 years, 11 months ago ago by Tony Rodriguez

  • Avatar: Maximon
    Maximon
    Participant
    January 13, 2023 at 04:21

    Hi, I have several issues on the website. I’m providing links in the private content area.
    1. The breadcrumbs on product category page don’t show correctly, they should be in one row, and had a padding from the left side
    2. The breadcrumbs on the single product page are doubled.
    3. I have an odd notice on product category page in a blue area saying: “Selected static block was removed or unpublished”. I don’t even know where that came from as only element I had in the product category page’s body area was the product grid and filtration.

    Please, contact administrator
    for this information.
    #343893 Copied Theme version: 9.0.2
    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 13, 2023 at 06:32

    Hello, @Maximon,

    Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/, clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

    And if the issue will still persist then please remain all the third-party plugins deactivated on your site and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

    Note: Please take the complete backup of your site first.

    Please also share your site WP Admin URL and Credentials with me as well in the private content area of this topic as listed below, so that I will look into it for you on your site.

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Regards 8Themes Team.

    #343900 Copied
    Avatar: Maximon
    Maximon
    Participant
    January 13, 2023 at 08:07

    Thank you for your response. I resolved the issue number one and three, the Yoast SEO for WooCommerce was overriding theme’s breadcrumbs.

    The problem number two still remains, I’m sending you the access in the private content area.

    Please contact administrator
    for this information.
    #343908 Copied
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 13, 2023 at 08:50

    Hello, @Maximon,

    I have just checked your site now and the breadcrumbs are showing /working fine on the single product page as well, and there are no double breadcrumbs… Please try to clear the cache and check back.

    Screenshot: https://postimg.cc/Q9Bvch62

    Regards 8Themes Team.

    #343916 Copied

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