This topic has 11 replies, 4 voices, and was last updated 3 years, 5 months ago ago by Rose Tyler
Hello,
I encountered 3 issues with the xStore theme ( please fix them ) + 2 questions.
1) HEADER IS NOT DISPLAYING PROPERLY – Please fix it
2) CUSTOMIZER PAGE – NOT LOADING – Please fix it
3) LOCO TRANSLATE – NOT WORKING TO TRANSLATE XSTORE THEME, THEME NOT FOUND – Please translate from EN to RO the whole site ( Theme + Plugins )
4) How to install AMP for this theme? I need the site to loading very fast, now it’s so slow
5) Please let me know any other optimizations you recommend for my site?
Please login to the admin using the login details that I provided in the Private content area and fix these issues.
Looking forward to hearing from you.
Thanks!
Please answer, I need to finish the site asap.
Hello,
Take our apologies for the delay in answering.
1), 2) You did no install the parent theme correctly. Check now.
3) Follow the docs and finish the translation of your site https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
4) We plan a new update very soon and the release of the XStore AMP plugin. So, follow our updates.
5) Read this post https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
Regards
Hello Olga,
1), 2) You did no install the parent theme correctly. Check now.
How to install the parent theme correctly? What I did wrong? I renamed the theme, nothing else.
3) Follow the docs and finish the translation of your site https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Can you help me with this?
4) We plan a new update very soon and the release of the XStore AMP plugin. So, follow our updates.
When do you add the AMP plugin for the XStore theme?
5) Read this post https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
Thanks!
Hello,
You are welcome.
1) Don’t rename the parent theme because then you’ll have a problem with the autoupdate. If you rename the theme then you need to update theme manually via FTP every time we release an update. In your case, you used the latest version of the XStore core plugin and old version of the theme. It was the reason of the issue.
3) We don’t speak your language, so we can’t translate theme and plugin for you. I just uploaded translation files with the partial translation that we got from another client. So, to finish translation go to Loco Translate > Themes > XStore theme (Loco translate > Plugins > XStore core plugin), edit the translation and translate missing strings.
4) Within the next 2 days.
Regards
Hello,
Thanks for the help! I really appreciate it!
Have you finished the AMP plugin?
Also, please let me know how can I move the scroll up button from the right side to the middle of the site? Because I have the Whatsapp on the right side.
Please let me know.
Thanks!
Hello,
Yes, you can find it here https://www.8theme.com/downloads
Add the below code to Theme Options > Custom CSS
.back-top {
right: 50%;
}
Regards
Thanks a lot for the answer!
Hello
You are always welcome
John Holden
Customer Support.
How to edit that span tag? I want to change the text and color 🙂
Hello,
Check the translation of this label for the Core plugin.
Change color by adding the next code in Theme Options > Theme custom CSS:
.menu-label-sale > a .label-text {
background-color: #02a3b5;
color: black;
}
.menu-label-sale > a .label-text:before {
border-right-color: #02a3b5;
}
Regards
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