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Several theme issues - by mpower - on WordPress WooCommerce support

This topic has 11 replies, 4 voices, and was last updated 3 years, 7 months ago ago by Rose Tyler

mpower

Participant

July 11, 2021 at 13:54

Hello,

I encountered 3 issues with the xStore theme ( please fix them ) + 2 questions.

1) HEADER IS NOT DISPLAYING PROPERLY – Please fix it
2) CUSTOMIZER PAGE – NOT LOADING – Please fix it
3) LOCO TRANSLATE – NOT WORKING TO TRANSLATE XSTORE THEME, THEME NOT FOUND – Please translate from EN to RO the whole site ( Theme + Plugins )
4) How to install AMP for this theme? I need the site to loading very fast, now it’s so slow
5) Please let me know any other optimizations you recommend for my site?

Please login to the admin using the login details that I provided in the Private content area and fix these issues.

Looking forward to hearing from you.

Thanks!

Please, contact administrator
for this information.

#293768 Copied Theme version: 7.2.11 WooCommerce version: 5.4.1

10 Answers

mpower

Participant

July 12, 2021 at 08:35

Please answer, I need to finish the site asap.

#293783 Copied

Olga Barlow

Participant

July 12, 2021 at 17:43

Hello,

Take our apologies for the delay in answering.
1), 2) You did no install the parent theme correctly. Check now.
3) Follow the docs and finish the translation of your site https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
4) We plan a new update very soon and the release of the XStore AMP plugin. So, follow our updates.
5) Read this post https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Regards

#293840 Copied

mpower

Participant

July 12, 2021 at 22:36

Hello Olga,

1), 2) You did no install the parent theme correctly. Check now.

How to install the parent theme correctly? What I did wrong? I renamed the theme, nothing else.

3) Follow the docs and finish the translation of your site https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

Can you help me with this?

4) We plan a new update very soon and the release of the XStore AMP plugin. So, follow our updates.

When do you add the AMP plugin for the XStore theme?

5) Read this post https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Thanks!

#293865 Copied

Olga Barlow

Participant

July 13, 2021 at 14:12

Hello,

You are welcome.
1) Don’t rename the parent theme because then you’ll have a problem with the autoupdate. If you rename the theme then you need to update theme manually via FTP every time we release an update. In your case, you used the latest version of the XStore core plugin and old version of the theme. It was the reason of the issue.

3) We don’t speak your language, so we can’t translate theme and plugin for you. I just uploaded translation files with the partial translation that we got from another client. So, to finish translation go to Loco Translate > Themes > XStore theme (Loco translate > Plugins > XStore core plugin), edit the translation and translate missing strings.

4) Within the next 2 days.

Regards

#293911 Copied

mpower

Participant

July 16, 2021 at 16:21

Hello,

Thanks for the help! I really appreciate it!

Have you finished the AMP plugin?

Also, please let me know how can I move the scroll up button from the right side to the middle of the site? Because I have the Whatsapp on the right side.

Please let me know.

Thanks!

#294458 Copied
Olga Barlow

Participant

July 16, 2021 at 19:00
Hello,

Yes, you can find it here https://www.8theme.com/downloads
Add the below code to Theme Options > Custom CSS

.back-top { right: 50%; }

Regards
#294498 Copied
mpower

Participant

July 17, 2021 at 17:46

Thanks a lot for the answer!

#294627 Copied

John Holden

Participant

July 18, 2021 at 08:52

Hello

You are always welcome

John Holden
Customer Support.

#294665 Copied

mpower

Participant

July 24, 2021 at 09:18

How to edit that span tag? I want to change the text and color 🙂

Please contact administrator
for this information.

#295756 Copied
Rose Tyler

Support staff

July 25, 2021 at 09:53
Hello,

Check the translation of this label for the Core plugin.
Change color by adding the next code in Theme Options > Theme custom CSS:

.menu-label-sale > a .label-text { background-color: #02a3b5; color: black; } .menu-label-sale > a .label-text:before { border-right-color: #02a3b5; }

Regards
#295893 Copied
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