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Sharing URL to Facebook - by Skye - on WordPress WooCommerce support

This topic has 11 replies, 5 voices, and was last updated 4 years, 3 months ago ago by Olga Barlow

Skye

Participant

November 5, 2020 at 13:58

Hi,

I wanted to simply add my URL to a facebook post this morning to help my local area while we are in lockdown and normal stores are closed.

This is what happened…strange description and no image
https://prnt.sc/vdxp51

So I tried to fix.
Using the facebook debugger I get this…
https://prnt.sc/vdxrci

– Is it possible to explicitly provide the image through xstore?
– I understand from another recent post that I am unable to change the description in the theme, which I have already noted seems ridiculous as I have no way of changing that text in the account box!

So I installed Yoast SEO as per your suggestion to previous similar threads. Updated the plug-in settings and home page settings as per plug-in instructions (free version)
https://prnt.sc/vdxz5f
https://prnt.sc/vdy6lu

Using the facebook debugger I scraped the URL again and the description is updated but I still can not see the picture I have specified, the debugger is stating ‘Invalid Image Content Type’. It is just an image that I also use for my homepage logo. I have tried to use bigger and smaller images with the same result.
https://prnt.sc/vdyb9n
https://prnt.sc/vdyaus

Could the theme be outputting a duplicate og image tag?

Any ideas what may be causing this?
Many thanks

https://prnt.sc/vdy9y7

#257939 Copied Theme version: 7.1 WooCommerce version: 4.6.1

10 Answers

Skye

Participant

November 5, 2020 at 22:47

I’m closing this thread as I believe I have found the root of the issue.

In case anyone else is having the same problems I modified the htaccess file to allow files to be downloaded by twitter and facebook and it now works.

#258048 Copied

Olga Barlow

Participant

November 6, 2020 at 11:30

Hello,

We are glad that you sorted out! We would be grateful if you provide an example of the code that you used in the .htaccess.

Regards

#258129 Copied

MichaelB

Participant

November 9, 2020 at 16:16

Can you please share the solution?

#258670 Copied

Olga Barlow

Participant

November 9, 2020 at 19:18

Hello, @MichaelB

Do you have the same error with the image?

Regards

#258725 Copied

MichaelB

Participant

November 9, 2020 at 19:51

Yep but I don’t want to use a plugin.

I’d rather the above user just posts the solution.

P.S. No need to respond to me 🙂

If the user posts the solution then great. If not, then not the end of the world 😀

#258732 Copied

Rose Tyler

Support staff

November 10, 2020 at 13:00

Hi MichaelB,

Ok. We will not close this topic, maybe you will get a reply.

Regards

#258807 Copied

Skye

Participant

November 18, 2020 at 15:48

Sorry for misleading you MichaelB, I am still using a plug-in, the one recommended by 8theme Yoast, however even with the plug-in the pictures were not showing in facebook. Essentially they are being blocked, hence the change to the htaccess file.

#260206 Copied

Olga Barlow

Participant

November 18, 2020 at 18:16

Hello @Skye,

Thank you for your explanation.

Regards

#260249 Copied

BSW

Participant

November 25, 2020 at 01:03

Has this been updated and fixed in the most recent update?

#261119 Copied

Olga Barlow

Participant

November 25, 2020 at 08:08

Hello, @BSW

Problem after using the SEO plugin mentioned by the user is not related to theme. It was server permissions. Read the answer of the topic creator.

Regards

#261144 Copied
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