Ship to Different Address than Billing Address

This topic has 2 replies, 2 voices, and was last updated 8 years, 2 months ago ago by Eva Kemp

  • Avatar: joshhampton
    joshhampton
    Participant
    September 19, 2016 at 20:02

    Hello!

    On my site:

    https://bourbonbarrelfoods.com

    When customers checkout, there is no option to choose a different address than the billing address. I have the “Default to customer shipping address” chosen, as well as all the other options needed (I think). Not sure why it’s not showing up.

    Thanks!

    1 Answer
    Avatar: Eva
    Eva Kemp
    Support staff
    September 20, 2016 at 09:00

    Hello,

    As I see there is “Ship to a different address” field on Checkout page http://storage1.static.itmages.com/i/16/0920/h_1474358432_6832314_3cd67105fb.png , tick it to see the form.

    Regards,
    Eva Kemp.

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