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Shipment Tracking number not showing in x store email builder.

This topic has 4 replies, 3 voices, and was last updated 3 months ago ago by Jack Richardson

Chandru

Participant

July 16, 2024 at 13:14

Shipment Tracking number not showing in x store email builder. i tried various short codes. but it’s not working. Can you please help on this

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3 Answers

Rose Tyler

Support staff

July 16, 2024 at 13:28

Hello Chandru,

Thank you for reaching out to us with your concern.

Please read this topic https://www.8theme.com/topic/adding-tracking-details-to-email-builder-template-hook-not-pulling-through/

Best Regards,
8Theme’s Team

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Chandru

Participant

July 16, 2024 at 14:09

The provided Topic not giving Solution. Also this is uncompleted topic.
Can you please help on this.

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Jack Richardson

Support staff

July 16, 2024 at 15:50

Dear @Chandru,

I hope this message finds you well. We kindly request that you conduct a test using a real order on your website, instead of solely verifying results in the builder. This approach will provide a more accurate assessment of the system’s functionality.

Additionally, I would like to bring to your attention the solution discussed in our forum regarding the compatibility with the WooCommerce Shipment Tracking plugin. You can review the details at the following link: https://www.8theme.com/topic/adding-tracking-details-to-email-builder-template-hook-not-pulling-through/#post-370682.

Thank you for your cooperation and attention to these matters. Should you have any questions or require further assistance, please do not hesitate to contact us.

Best Regards,
Jack Richardson
The 8Theme Team

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Tagged: email builder problem, shipment tracking issue, tracking number visibility, woocommerce templates, wordpress store troubleshooting, x store email builder
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