Shipping Address not showing up in New Customer Order email with Virtual product

This topic has 2 replies, 2 voices, and was last updated 9 years ago ago by Eva Kemp

  • Avatar: bgunning
    bgunning
    Participant
    November 6, 2015 at 15:29

    Hi,
    I need to sell some products that have Free shipping so I set them as virtual products and then included this line so that the “ship to another address” appears at the checkout page:

    add_filter( ‘woocommerce_cart_needs_shipping_address’, ‘__return_true’, 50 );

    The problem is that the Shipping address does not appear in the New Customer Order email.

    How can I get the shipping address for Virtual products into the new order template – admin-new-order.php

    Or, is there another way I can send some products free of shipping, but let other products added to cart incur regular shipping.

    Thank you!

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Eva
    Eva Kemp
    Support staff
    November 6, 2015 at 16:53

    Hello,

    Please refer to this article:
    http://bryceadams.com/apply-free-shipping-certain-products-woocommerce/

    We recommend you to contact Woocommerce support as this is their configuration.

    Regards,
    Eva Kemp.

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