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Shipping calclulation issue in front end

This topic has 5 replies, 3 voices, and was last updated 6 months, 2 weeks ago ago by Andrew Mitchell

Fareed Fares

Participant

June 1, 2024 at 19:21

I added multiple flat rate shipping based on cities for example cairo (55 EGP) is different than alexandria (40 EGP) and mansoura (87 EGP), the calcluation of shipping in Checkout page is working correctly while logged in as admin but for other users or in incognito changing cities has no effect on the shipping rates

#397702 Copied Theme version: 9.3.11

4 Answers

Rose Tyler

Support staff

June 2, 2024 at 09:49

Hello,

Thank you for reaching out to us with your concern.

1/ Do you use a cache plugin? Please make sure that your issue is not caused by cache settings.

2/ Do you have this problem when another theme is activated? Please do the test via Appearance > Themes > install and activate Storefront (default WooCommerce theme).

Best Regards,
8Theme’s Team

#397740 Copied

Fareed Fares

Participant

June 2, 2024 at 10:21

It’s from the theme I guess

#397746 Copied

Rose Tyler

Support staff

June 2, 2024 at 10:42

Hello,

We kindly request that you perform the two aforementioned tests: disabling the cache plugin and temporarily changing the theme.

Best Regards,
8Theme’s Team

#397752 Copied

Andrew Mitchell

Support staff

June 3, 2024 at 08:14

Dear Fareed Fares,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#397832 Copied
Tagged: front end shipping calculation, troubleshoot woocommerce shipping, woocommerce front end fixes, woocommerce shipping issues, woocommerce shipping solutions, wordpress shipping calculator issues, wordpress themes shipping problems
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