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Shipping cost calculation - by mohamed aly

This topic has 2 replies, 2 voices, and was last updated 2 years ago ago by Tony Rodriguez

mohamed aly

Participant

December 4, 2022 at 10:14

Hi
we add 2 products to Cart first one with free shipping shipping class second product with flat rate shipping cost equal 23 LE we found in cart page shipping cost =0 it suppose to have 23 le pls check https://prnt.sc/k9eXHMCsAV-2
also we need to know what is the source of string “shipping 27” as in image and how change it
waiting your support
thanks

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#340436 Copied Theme version: 8.3.8 WooCommerce version: 7.1

1 Answer

Tony Rodriguez

Support staff

December 5, 2022 at 07:28

Hello, @mohamed aly,

This issue seems to be independent of our theme, as the shipping has been calculated and managed by the WooCommerce plugin.

So could you please check it once by activating the default WordPress Theme like Twenty Twenty Two, that is how it works with it, just to make sure that the issue is with our theme or not.

If the behavior will be the same with the default WordPress Theme as well then in that case I suggest you to reach out to WooCommerce support for this issue.

Regards 8Themes Team.

#340480 Copied
Tagged: best selling, calculation, cost savings, ecommerce, online shopping, shipping cost, woocommerce themes
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