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Shipping cost does not display on checkout

This topic has 4 replies, 3 voices, and was last updated 8 months, 1 weeks ago ago by Andrew Mitchell

Weblike PRO

Participant

March 13, 2024 at 15:54

Hello,

We configured shipping only on Romania:
>>> https://ibb.co/VCKDJGs
and we have 2 issues:

1) Shipping cost does not display on checkout page:
>> https://ibb.co/7thd1Qt
>> https://muzzum.eu/en/detalii-comanda/?currency=EUR

2) It should only display Romania at checkout page:
>> https://ibb.co/tPrBGrS
>> https://muzzum.eu/en/detalii-comanda/?currency=EUR

Thank you!

Please, contact administrator
for this information.

#386781 Copied Theme version: 9.2.9

3 Answers

Rose Tyler

Support staff

March 13, 2024 at 16:25

Hello,

Thank you for reaching out to us with your concerns regarding the shipping configuration on your website. We appreciate you providing the screenshots as they help us understand the issues more clearly.

We kindly request that you conduct a test when the default WooCommerce theme, (Storefront), is activated on your website. This can be done by navigating to Appearance > Themes within your site’s dashboard.

Should the issue persist regardless of the theme activated, we advise you to seek assistance from the WooCommerce plugin support team for further investigation – https://wordpress.org/support/plugin/woocommerce/

Best Regards,
8Theme’s Team

#386798 Copied

Weblike PRO

Participant

March 15, 2024 at 06:19

Hello Tyler,

Thank you for your reply. We received the solution via woocommerce suport forum:
“You can do this in WooCommerce > Settings > General; go to the General options section, in the Selling location(s) field, select the Sell to specific countries option, and select Romania. Then, in the Ship to specific countries field, select the Ship to specific countries only option and select Romania.

This way, it will only display Romania in the Billing and Shipping section on the checkout page.”

#387025 Copied

Andrew Mitchell

Support staff

March 15, 2024 at 06:19

Dear Weblike PRO,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#387026 Copied
Tagged: best selling themes, checkout shipping issue, fix woocommerce checkout, woocommerce checkout problems, woocommerce shipping cost display, woocommerce shipping solutions, woocommerce themes
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