Shipping cost not correct in my imported listed product.

This topic has 6 replies, 2 voices, and was last updated 1 years, 9 months ago ago by Steven Tay

  • Avatar: Steven Tay
    Steven Tay
    Participant
    February 4, 2023 at 06:11

    Hi,

    I am having difficulty figuring out the Shipping cost setting.

    Example. have imported a product with original shipping cost $5 but when I go to my website to view the inported product everything is ok except the Shipping cost becomes $120.

    I have correctly set my Shipping cost rules in Woocommerce but its still showing $120 shipping cost and not $5.

    Kindly refer to Private content area with the screenshot URL.

    Thank you.

    Steven Tay

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 4, 2023 at 07:34

    Hello Steven Tay,

    We have added a static text using the Custom HTML Block in the product builder. If you would like to modify or remove it, you will need to go to the WP-Dashboard >> Static Block and edit the Shipping Block. Please refer to the screenshots provided for further guidance.

    https://postimg.cc/cr83gLzg
    https://postimg.cc/PLv90ZVf
    https://postimg.cc/4K1LD5bg

    We hope this helps.

    Best Regards,
    8Theme’s Team

    Avatar: Steven Tay
    Steven Tay
    Participant
    February 4, 2023 at 09:25

    Hi Tony,

    Many thanks again for your guidance.

    I am dropshipping from AliExpress and I will be importing more than 1000 a day and every shipping cost are different and the delivery days are also different for each destination country.

    Using your method to key in the shipping and delivery period for each product i imported from AliExpress is going to be impossible : (

    Previously I use another theme whereby it auto detect and auto input the exact shipping fees and delivery period from AliExpress.

    Is my existing theme able to “automatically” detect and input yhe exact shipping details and delivery period and show in my Product checkout page?

    Keying in one by one in shipping details and delivery time is gonna be unimaginable for thousands of products per day will be a nightmare.

    Please Tony help me on this as I truly like the theme I am using now

    Kindly help and configure to be automatically appear the correct shipping and delivery details whereby automatically detect from my imported products from AliExpress.

    Please let me know as this is truly a very worrisome situation I am facing now.

    Thank you very much again Tony.

    Steven Tay

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 4, 2023 at 09:49

    Hello Steven Tay,

    Thank you for your inquiry. Unfortunately, it is not possible to do this automatically. This would require additional customization, which is outside the scope of our basic support.

    If you would like to avail of paid customization services, please submit a customization request to the WPKraken team at https://wpkraken.io/?ref=8theme.

    Alternatively, if you would like to request this feature, please post your request on our taskboard at https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider adding it to one of our future updates.

    Best Regards,
    8Theme’s Team

    Avatar: Steven Tay
    Steven Tay
    Participant
    February 4, 2023 at 14:38

    Hi Tony,

    I have some XStore customer check out page having different Shipping Options and Delivery Time indicated.

    1. Do you have any idea how they get this done?

    2. Can you please teach me how to remove the box as shown in Screenshot URL so I will try to import products again and if this work?

    Please refer to Private content area.

    I really like your theme very much and I am actually very sad.

    As to the recommended option for WordPress specialist to assist to customise, the fees is way over my affordability.

    Thank you very much Tony.

    Please contact administrator
    for this information.
    Avatar: Steven Tay
    Steven Tay
    Participant
    February 4, 2023 at 19:38

    Hi Tony,

    I have figured out in Woocommerce Shipping on this issue of Shipping cost ecetera…

    Many thanks for your time and effort in guding me with appreciation.

    I am very happy now I am able to resolve my shipping obstacle through your guidance and help.

    Thank you very much Tony.

    Steven Tay

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