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Shipping cost not visible in order review on the card page i.e. right side of the page

This topic has 4 replies, 2 voices, and was last updated 1 months, 3 weeks ago ago by Luca Rossi

Abdul Moiz

Participant

November 23, 2024 at 14:01

As you see in the screenshot, shipping cost is not visible in order review section on the checkout page but it shows shipping method details on the left. That is fine but it should show shipping cost in review section as well.
Note that its already showing shipping cost etc on the cart page in cart totals which is perfect but not on checkout. Please once check our website familycare.pk. You will understand the issue.

Please, contact administrator
for this information.

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3 Answers

Luca Rossi

Support staff

November 25, 2024 at 05:45

Dear Abdul Moiz,

Thank you for reaching out to us.

We regret to inform you that it is not possible to move the shipping cost to the right-hand side.

As an alternative, we recommend utilizing the Checkout Element of Elementor, which you can see via the test page:
[Checkout Element of Elementor](https://familycare.pk/?page_id=12430)

This option will display the shipping cost in the “Review Order” column, as shown in the screenshot below:
[View Screenshot](https://prnt.sc/IOhkUEf4Ce_F)

Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

#424989 Copied

Abdul Moiz

Participant

November 25, 2024 at 08:14

Well, what you shared in link for test checkout page, this is not what we are looking for. We are looking for adding shipping cost under subtotal before total on the right side in order view on checkout page. we want to use your modern design. Note that we don’t want to move from left to right because on left it will be shipping methods which are good to show but on right if customer doesn’t see left and wonders why total is bigger than sub total, he should see shipping price. it should be simple.
can you guide us if we can customize its code anywhere to put there this price. Thanks
we will only use your beautiful checkout layout. thanks

#425009 Copied

Luca Rossi

Support staff

November 25, 2024 at 13:32

Dear Abdul Moiz,

Thank you for reaching out to us.

In response to your query, it is indeed possible to implement the requested functionality. However, please note that it would require extensive customization, as the shipping cost is dynamically calculated based on the products in the cart, which can also be modified on the checkout page.

Kindly be advised that such customization falls outside the scope of the standard support services we provide.

We appreciate your understanding in this matter. Should you have any further questions or require assistance within the scope of our support, please do not hesitate to contact us.

Best regards,
The 8Theme Team

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