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Shipping details is not showing on checkout page

This topic has 3 replies, 3 voices, and was last updated 1 weeks, 6 days ago ago by Andrew Mitchell

styleverse

Participant

October 14, 2024 at 17:03

When customers go to checkout they fill billing form but shipping details is not showing and also when customer place order its not showing in woocommerce orders detail

Please, contact administrator
for this information.

#418647 Copied Theme version: 9.4.0

2 Answers

Jack Richardson

Support staff

October 15, 2024 at 09:12

Dear @styleverse,

We kindly recommend that you first configure the shipping settings in WooCommerce by following the instructions provided in the official documentation: https://woocommerce.com/document/setting-up-shipping-zones/.

Additionally, we suggest testing with a default theme, such as Storefront, to ensure that the issue is not related to our theme settings but rather requires configuration within WooCommerce itself. Please refer to the WooCommerce plugin documentation for further guidance.

Should you need any further assistance, feel free to reach out.

Best regards,
Jack Richardson
The 8Theme Team

#418719 Copied

Andrew Mitchell

Support staff

November 10, 2024 at 11:30

Dear styleverse,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#422626 Copied
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The issue related to '‘shipping details is not showing on checkout page’' has been successfully resolved, and the topic is now closed for further responses

Shipping details is not showing on checkout page

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