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Shipping options don’t display in checkout

This topic has 5 replies, 3 voices, and was last updated 3 years ago ago by vince08

vince08

Participant

October 22, 2021 at 17:09

Hi,
Shipping options don’t display in checkout. It seems there is no conflict with other plugins.
SHipping options are activated in settings of Woocommerce.

Thanks for your help.

Please, contact administrator
for this information.

#306225 Copied Theme version: 8.0.7 WooCommerce version: 5.8.0

4 Answers

Olga Barlow

Support staff

October 22, 2021 at 17:21

Hello,

1) Do you have this message when the Storefront theme is activated?
2) What shipping address did you enter? Maybe you configured your shipping the way that the address that you entered is not included in the shipping zones that you have.

Regards

#306228 Copied

vince08

Participant

October 22, 2021 at 18:09

1. Where storefront is activated and when it’s not.
2. I already entered address in this account. No, the adress is in a shipping zone.

#306234 Copied

Rose Tyler

Support staff

October 23, 2021 at 14:29

Hello,

Could you, please, go to Appearance > Themes > install and activate WooCommerce default theme Storefront? (Do the backup of Theme Options and widgets before this!) Check if you have the mentioned issue when the Storefront theme is activated. Let me know about the results. If the problem is independent of the theme, you need to contact the support of WooCommerce plugin

Regards

#306283 Copied

vince08

Participant

October 26, 2021 at 20:35

Ok, thanks. I’ll contact them.

#306651 Copied
Tagged: best, checkout, options, selling, shipping, themes, woocommerce
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