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Shipping options not showing on Checkout page and Quantity Box is different

This topic has 2 replies, 2 voices, and was last updated 9 years, 6 months ago ago by Robert Hall

teaandbecky

Participant

June 15, 2015 at 22:49

I have a few things that need to be fixed on my site.

1) The Shipping and Handling section on the checkout page isn’t populating the different UPS shipping options. It just says “Please fill in your details to see available shipping methods” and doesn’t change even when I put an address in.

But if I am logged in, it shows the shipping options or if I use Calculate Shipping on the Cart page, then the shipping options work on the checkout page. Can you help fix this?

2) The Quantity Box on the product page looks different from the demo. Can you help fix this too?

Thanks.

Please, contact administrator
for this information.

#69689 Copied Theme version: 1.7.1 WooCommerce version: 2.3.9

1 Answer

Robert Hall

Support staff

June 16, 2015 at 07:47

Hello,

You’re using old theme version. Please update to the latest.
http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976
Don’t forget to make backup site before update.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k
The video tutorial is for Legenda theme, but the process is identical.

Also you can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.

#69715 Copied
Tagged: checkout, options, quantity, shipping, template, woocommerce, wordpress
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