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SHIPPING problem taxes is different at backend

This topic has 9 replies, 3 voices, and was last updated 3 years ago ago by Olga Barlow

luzactual

Participant

November 17, 2021 at 09:10

HI, I CAN’T UNDERSTAND THIS, THE PRICE IS NOT THE SAME IN FRONTTEND OF BACKEND…

https://prnt.sc/1zvohmm

https://prnt.sc/1zvokew

#308961 Copied Theme version: 7.2.4

8 Answers

Rose Tyler

Support staff

November 17, 2021 at 09:40

Hello,

Do you have the same situation when a default theme, like Storefront, is activated on your site?

Regards

#308969 Copied

luzactual

Participant

November 17, 2021 at 09:55

THIS HAPPEN AFTER UPDATE XSTORE

#308971 Copied

luzactual

Participant

November 17, 2021 at 11:24

it is a big problem because some clients see other prices, it can be problem of caché???
help us please!

#308983 Copied

luzactual

Participant

November 17, 2021 at 12:02

https://prnt.sc/1zw7ihi in firefox

https://prnt.sc/1zw7m9u in chrome

#308993 Copied

luzactual

Participant

November 17, 2021 at 12:32

ok, it seems solved.

#308998 Copied

Olga Barlow

Support staff

November 17, 2021 at 19:26

Hello,

Glad to hear that.
So, what was the problem?

Regards

#309061 Copied

luzactual

Participant

November 19, 2021 at 09:29

WE HAVE THIS PROBLEM ONE MORE TIME AGAIN

#309210 Copied

Olga Barlow

Support staff

November 19, 2021 at 23:03

Hello,

The browser can’t be the reason of the different prices. Maybe you check the site like logged in and unlogged in user? Do you have the mentioned issue with the Storefront theme? Because our theme should not affect the prices, it uses the default WooCommerce functions to display products.

Regards

#309295 Copied
Tagged: backend, shipping, solution, taxes, templates, woocommerce, wordpress
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