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Shipping rates - by Stephan - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 5 years, 5 months ago ago by Rose Tyler

  • Avatar: Stephan
    Stephan
    Participant
    June 29, 2019 at 14:44

    Hello,

    I’m trying to set the tarife for shipping in woocomerce. For example, I have now set Switzerland to a higher amount than the rest of the countries , but at the checkout wen i choose Switzerland he still charges the lower rate that is set for the other countries ,instead of the higher rate for Switzerland.

    #216400 Copied Theme version: legenda theme
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 29, 2019 at 14:50

    Hello,

    Do you have this problem with the default WC theme activated on your site (Storefront)?

    Regards

    #216401 Copied
    Avatar: Stephan
    Stephan
    Participant
    June 29, 2019 at 17:36

    yes indeed , i set it at the backend but if i try to place an (test) order it doesnt set the right shipping cost.

    #216402 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 29, 2019 at 18:36

    In this case, the problem is independent of the theme.
    If your settings are correct – https://docs.woocommerce.com/documentation/plugins/woocommerce/getting-started/shipping/ , contact the support of WooCommerce plugin to get help.

    Regards

    #216403 Copied
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