Shipping says free No matter what I do - by scanantiques

This topic has 4 replies, 3 voices, and was last updated 9 years, 5 months ago ago by Jack Richardson

  • Avatar: scanantiques
    scanantiques
    Participant
    June 11, 2015 at 06:35

    I just set up a site http://scandinavianantiques.com and I can’t get the shipping calculations to function properly. I’ve tried messing with everything I know how to in Woocommerse but no matter what I do shipping is always free. This isn’t good because we ship huge items. Any help? I don’t know if this is related but I get this message every time I log into the dashboard of the site: “Your theme has bundled outdated copies of WooCommerce template files. If you notice an issue on your site, this could be the reason. Please contact your theme developer for further assistance. You can review the System Status report for full details or learn more about WooCommerce Template Structure here.

    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    June 11, 2015 at 14:18

    Hello,

    Please provide us with FTP and wp-admin panel credentials in private content.

    Regards,
    Eva Kemp.

    Avatar: scanantiques
    scanantiques
    Participant
    June 11, 2015 at 17:31

    Here is the info you asked for to

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 11, 2015 at 20:38

    Hello,

    There was zero value in WP Dashboard > Woocommerce > Settings > Shipping > Local Delivery > Delivery Fee. I’ve set this value to 10% as you can see on the screenshot http://prntscr.com/7fural and now shipping is calculated correctly. Please check your site.

    Best regards,
    Jack Richardson.

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