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Shop categories not showing proper at WINDOWS 8 platform

This topic has 6 replies, 2 voices, and was last updated 9 years, 5 months ago ago by Jack Richardson

  • Avatar: raaj.champ
    raaj.champ
    Participant
    July 13, 2015 at 08:25

    My website shop categories not showing properly at windows 8 platform.
    I checked on all browsers, It showing proper in Windows 7.

    screenshot Windows8

    And 2nd problem is

    During checkout process

    Fonts not visible properly, they just becomes very light.

    Check the below given screenshot.

    fonts-screenshot

    Please help me on this.

    #74746 Copied Theme version: Theme Version: 2.0 WooCommerce version: WooCommerce: 2.3.10
    5 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 16, 2015 at 15:54

    Hello,

    Please deactivate all 3rd-party plugins and check if both problems persist after that.

    Best regards,
    Jack Richardson.

    #75574 Copied
    Avatar: raaj.champ
    raaj.champ
    Participant
    July 20, 2015 at 06:55

    I tried after deactivating 3rd party plugins, but the problem is still there.
    Please help me on this.

    #75903 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 20, 2015 at 09:10

    Hello,

    I’ve checked your shop page on Windows 8 platform in Google Chrome browser and there is no problem with category displaying (see the screenshot http://storage3.static.itmages.com/i/15/0720/h_1437379502_7392385_4bcc3469a0.png ). As for the checkout font issue some plugin is causing it. Disable them one by one and check.

    Best regards,
    Jack Richardson.

    #75914 Copied
    Avatar: raaj.champ
    raaj.champ
    Participant
    July 24, 2015 at 07:50

    Its done, after deactivating WPB Woocommarce Product slider Version 1.0.1 all issues has been resolved. Now using simple Product slider Version 1.2.1. and all are fine.
    Thanks for your support.

    #76819 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 24, 2015 at 08:16

    Hello,

    You are welcome!

    Best regards,
    Jack Richardson.

    #76823 Copied
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