Shop configuration - by atis34 - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 7 years, 7 months ago ago by Rose Tyler

  • Avatar: atis34
    atis34
    Participant
    April 4, 2017 at 13:28

    Hello,

    I have a problem with my shop.
    Firstly, the shop wont show any products, although there they are.. In a shop non-related page the products show up just like they must.
    Secondly, can I put the shop as a front page? I tried, but because the products wont show, I cant use it.
    And about the language switcher. Could it be smaller (ENG not english language) and is it possible to put it somewhere else? Right now it is randomly right or left. Maybe its possible to put it in header?

    Thanks

    7 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    April 7, 2017 at 14:41

    Hello,

    Please provide us with WP Dashboard in private content area.

    Regards,
    Jack Richardson.

    Avatar: atis34
    atis34
    Participant
    April 11, 2017 at 10:34
    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    April 20, 2017 at 08:09

    Hello,

    Please take our apologies for delay.
    We need wp-admin credentials (username and password) to check the settings in your dashboard.

    Regards,
    Jack Richardson.

    Avatar: atis34
    atis34
    Participant
    April 25, 2017 at 11:30

    Hello,

    Its ok,
    In previous post I wrote a wrong web page, its http://vipcard.lv
    And the wp login is in the private content

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    April 25, 2017 at 17:01

    Hello,

    As I see you are using Polylang plugin for multilingual, but we don’t guarantee full theme compatibility with it. If you want to make your site in different languages use WPML, which is fully compatible with our theme. As for the shop page yes, you can set it as front page.

    Regards,
    Jack Richardson.

    Avatar: atis34
    atis34
    Participant
    May 2, 2017 at 10:29

    Hello,

    Ok, thanks for the language, but still about the shop as front page – if its possible, why all of my product wont show there? Again – if I put the shop input in another page they appear, but not in the shop page

    Evija

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 4, 2017 at 09:00

    Hello,

    You can change the home page in Dashboard->Settings->Reading->Front page displays. Also, go to WooCommerce > Settings > Products > Display > set Shop Page.
    Also, update theme to the version 3.0.0.1. It’s available on ThemeForest. This version is compatible with Woocommerce 3.0.4 http://prnt.sc/f3la7m.
    Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
    Don’t forget to create backup of your files and database before starting update process!
    You need to enter your purchase code to activate our new theme version and skip Setup Wizard.

    Also, update all required plugins https://www.8theme.com/download-plugins/ and try to disable 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and check your issues.

    Regards,
    Rose Tyler.

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