Shop filter bar do not work properly, cart page showing unnecessary values

This topic has 2 replies, 2 voices, and was last updated 1 months ago ago by Tony Rodriguez

  • Avatar: Sayan Kundu
    Sayan Kundu
    Participant
    February 7, 2025 at 19:22

    My side shop filter bar is not functioning properly on mobile devices. Additionally, the placeholder text color does not change on mobile—it remains blue instead of black. The filter also takes too long to load on mobile. Moreover, the cart page is displaying a default value. I have cleared the cache multiple times, but the issues persist. I have highlighted these problems with a red box in the image section.

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 8, 2025 at 08:53

    Hello, @Sayan Kundu,

    Thank you for contacting us and for using XStore.

    1/ We are pleased to inform you that your issue has been successfully resolved. Kindly check your website after clearing your mobile browser cache to ensure everything is functioning correctly.

    Additionally, we have deactivated the LiteSpeed Cache plugin on your website.

    For further reference, please watch the video provided in the private content area.

    2/ Regarding the issue with the off-canvas cart progress bar, we kindly recommend referring to our theme documentation for detailed guidance:

    https://www.8theme.com/documentation/xstore/xstore-features/progress-bar/
    https://www.8theme.com/documentation/xstore/xstore-features/cart-checkout-progress-bar/

    We hope this information is helpful. Please feel free to contact us if you need further assistance.

    Best regards,
    8Theme Team

    Please contact administrator
    for this information.
  • Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.