Shop filtering not showing - by carlatgallardo@gmail.com

This topic has 8 replies, 2 voices, and was last updated 10 years, 3 months ago ago by Eva Kemp

  • Avatar: carlatgallardo@gmail.com
    carlatgallardo@gmail.com
    Participant
    July 9, 2014 at 20:05

    Hi, I’m having trouble getting anything on the shop sidebar to appear other than PRODUCT CATEGORIES. For the life of me I can’t seem to get BRANDS or PRICE to show. I’m probably just not clicking on a tab or something simple. I would appreciate any advice on this issue.

    thanks in advance. I really appreciate it.

    http://dreamscometrueapparel.com/shop/

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    July 9, 2014 at 20:40

    Hello,

    As I see you have the latest version of Woocommerce plugin and the old version of the theme. Please update the theme to 2.2 version. Here is the video tutorial how to update theme: http://www.youtube.com/watch?v=KdWESIIPU1k and please read carefully our documentation: https://www.8theme.com/demo/docs/legenda/index.html#!/upgrade

    Regards,
    Eva Kemp.

    Avatar: carlatgallardo@gmail.com
    carlatgallardo@gmail.com
    Participant
    July 9, 2014 at 20:48

    thank you thank you. I will post an update later.

    Avatar: Eva
    Eva Kemp
    Support staff
    July 9, 2014 at 20:54

    You’re welcome.
    Ok, looking forward to your reply.

    Regards,
    Eva Kemp.

    Avatar: carlatgallardo@gmail.com
    carlatgallardo@gmail.com
    Participant
    July 17, 2014 at 22:39

    I have updated the theme and woocommerce but only the Product Categories widget shows up on the shop page. What am I missing here? Thank you.

    http://dreamscometrueapparel.com/shop/

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    July 18, 2014 at 08:59

    Hello,

    All your products have the same price – $40, that’s why price filter isn’t working as there is nothing to filter.
    Woocommerce Layered Nav widget isn’t working because there are no products for the attributes “Size” and “Color”. At first you need set products for these attributes to make layered nav widget work.

    Regards,
    Eva Kemp.

    Avatar: carlatgallardo@gmail.com
    carlatgallardo@gmail.com
    Participant
    July 28, 2014 at 20:05

    awesome, Thanks Eva. I did not see the subcategory for products under sizes.

    Avatar: Eva
    Eva Kemp
    Support staff
    July 28, 2014 at 20:29

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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