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Shop filters not working and not appearing correctly

This topic has 5 replies, 2 voices, and was last updated 2 years, 4 months ago ago by slw250@hotmail.com

slw250@hotmail.com

Participant

September 3, 2022 at 11:42

Hello
We just bought another license for our other shop. we are trying to setup filters on our shop page. Filters are showing all the attributes for all the categories and not changing if you select specific category. and not even show show more text on each filter.
screen shot
https://prnt.sc/2kM2C8lGTDGl

more over one our mobile if you want to open widget from admin it showing the blank page, same as if i tried to open some static blocks to edit it showing blank page

you can see on our website nepadistributors.com

Admin detail provided in private content area.

Also we need image css for shop pages, we have some old image and we want to show them correctly
screen shot is here
https://prnt.sc/XfjQuoYRZIV7

Please, contact administrator
for this information.

#333152 Copied Theme version: 8.3.1 WooCommerce version: 6.8.2

4 Answers

Rose Tyler

Support staff

September 4, 2022 at 08:31

Hello,

I’ve activated “Classic Widgets Panel” in Theme Options > General.
Please go to Appearance > Widgets > Shop sidebar > set desired widgets and check the sidebar then.
Also, I’ve disabled Stretch Product Images (Theme Options > WooCommerce > Shop > Products Style ).
Let us know if you need any further assistance.

Regards

#333172 Copied

slw250@hotmail.com

Participant

September 5, 2022 at 10:18

Thank you for you response.
on shop pages the attributes are not show the complete result it only show some of the products related to the categories would you please let me know how to fix it
please check the screen shot the categories shows 99 products but when we open the categories it only show 15 items
please check the screen shots
https://prnt.sc/n1_GRfgHHDoF
https://prnt.sc/R2_J2krSdPGX

#333267 Copied

Rose Tyler

Support staff

September 5, 2022 at 14:40

Hello,

How does it work when the default WC theme – Storefront is activated on your site?
It is important to check if the problem persists with the default theme to find out if it comes from the theme or from something else. Go to Appearance > Themes > install and activate the Storefront theme.

Widgets could be messed up after switching, so open the Appearance > Widgets tab before switching to be able to move the widgets to the correct area after switching back.

Regards

#333288 Copied

slw250@hotmail.com

Participant

September 7, 2022 at 18:37

The problem with woo commerce lookup tables. those was not updated. I update all the tables buy going to Woocommerce> setting> status> tools and update the lookup tables for the products attributes. It solve the problem

#333505 Copied
Tagged: best selling, error, filters, shop, themes, woocommerce
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Shop filters not working and not appearing correctly

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