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Shop Grid is not working - by urango - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 5 years, 11 months ago ago by Rose Tyler

  • Avatar: urango
    urango
    Participant
    March 29, 2019 at 15:32

    Hello,
    My shop page is not displaying the products in GRID mode.
    I do not know what happened, it suddenly stopped working…

    Screenshot: https://www.dropbox.com/s/t9kovnh38fgneac/grid.png?dl=0

    We did not change theme settings …
    What happened?

    Can you help me?

    Thank you.

    Please, contact administrator
    for this information.
    #211721 Copied Theme version: 5.1.6.1 WooCommerce version: 3.5.7
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 29, 2019 at 15:47

    Hello,

    Have you made changes in template files? Is there the problem if parent theme activated on site? The problem can be caused by your changes in files or one of additional plugins. Try to disable 3-rd party plugins, clear cache and check how Shop looks then.
    Let us know the results.

    Regards

    #211722 Copied
    Avatar: urango
    urango
    Participant
    March 29, 2019 at 18:19

    Done!
    The problem was a plugin installed and not active.
    Thank you!

    #211734 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 30, 2019 at 08:29

    You’re welcome!
    I am glad that you sorted out.
    Would you mind to rate our product: https://prnt.sc/d256m6 https://themeforest.net/downloads
    Have a nice day.

    Regards

    #211741 Copied
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