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Shop images should all be the same, now some are zoomed in, others not

This topic has 5 replies, 3 voices, and was last updated 1 months, 1 weeks ago ago by Andrew Mitchell

Geert

Participant

October 18, 2024 at 08:11

As shown in my screenshot, some images are zoomed in while the last two display the entire wine bottle.

I would like all the images to display the full wine bottle, just like the last two, and ensure they all have the same height.

Can this be applied on the entire website (on the shop page, featured products, etc.)?

Thanks a lot!

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#419319 Copied Theme version: 9.4.2

4 Answers

Tony Rodriguez

Support staff

October 18, 2024 at 09:08

Hello, @Geert,

Thank you for contacting us and for using XStore.

We are pleased to inform you that your issue has been resolved. Kindly clear your browser cache and revisit your site to verify the changes.

For your reference, we have provided images in the private content area.

Please read this article – https://www.8theme.com/documentation/xstore/woocommerce/product-images/ , set https://prnt.sc/vHhLXzyqGy0k and then regenerate thumbnails using a plugin.

Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

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Geert

Participant

October 18, 2024 at 12:25

Thank you so much for your fast support!

Is it possible to make the related products also the same size? I tried with the screenshot you sent, but it didn’t work for me? See screenshot.

Thanks a lot!

Files is visible for topic creator and
support staff only.

#419391 Copied

Tony Rodriguez

Support staff

October 18, 2024 at 12:50

Hello, @Geert,

Thank you for your response.

Check WooCommerce Image Settings: Go to Appearance > Customize > WooCommerce > Product Images and adjust the Thumbnail width. You need to set – https://prnt.sc/05ExiCPvq6Zw Once you’ve updated these settings, you need to regenerate your thumbnails.

Regenerate Thumbnails: After changing the image size, install and run the Regenerate Thumbnails plugin to ensure all images are resized correctly. This will help remove the blurriness caused by mismatched image dimensions.

Use Consistent Image Sizes: Make sure all your product images are of the same size to avoid distortions during resizing. Before uploading, use a graphics editor to adjust and prepare your images to fit the same dimensions.
If these steps don’t resolve the issue, feel free to reach out again for further assistance!

Best regards,
The 8Theme Support Team

#419398 Copied

Andrew Mitchell

Support staff

October 18, 2024 at 15:50

Dear Geert,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

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Shop images should all be the same, now some are zoomed in, others not

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