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Shop is broken - by Rob van Gils - on WordPress WooCommerce support

This topic has 5 replies, 2 voices, and was last updated 6 years, 11 months ago ago by Olga Barlow

  • Avatar: Rob van Gils
    Rob van Gils
    Participant
    January 19, 2018 at 02:11

    Try to buy a product on my website and you see you can’t buy anything.
    This is after the latest update, please fix my store asp.

    Rob van gils

    Please, contact administrator
    for this information.
    #182294 Copied Theme version: 4.16 WooCommerce version: 3.26
    4 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 19, 2018 at 12:27

    Hello,

    I can add the product to cart http://prntscr.com/i2m0qr
    Can you, please, describe in more details your problem?

    Regards

    #182362 Copied
    Avatar: Rob van Gils
    Rob van Gils
    Participant
    January 19, 2018 at 19:23

    Hi,

    when i try to buy a product the page reload and there is no product select, in stead of showing the cart page it shows the brand page from this product. There was nothing chanced in the last few day only the latest update i did.

    Rob van Gils

    Please, contact administrator
    for this information.
    #182445 Copied Theme version: 4.16 WooCommerce version: 3.2.6
    Avatar: Rob van Gils
    Rob van Gils
    Participant
    January 19, 2018 at 23:40

    I have found the problem, its in the Cookie Notice settings where i had select “Enable accepting the cookie notification when the visitor scrolls.”

    you can close this topic

    #182469 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 19, 2018 at 23:53

    Hello,

    Oh, ok. We are glad that you sorted out.

    Regards

    #182473 Copied

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The issue related to '‘Shop is broken’' has been successfully resolved, and the topic is now closed for further responses

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