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Shop items are not clickable and not listed properly

This topic has 6 replies, 3 voices, and was last updated 39 seconds ago ago by Andrew Mitchell

neurophunk

Participant

March 12, 2025 at 08:55

Hi,

on my shop page the product are not clickable and listed like a html list
https://magellakert.hu/shop/

What could be the problem, any recommendation?

Br,
Zoltán

#437008 Copied Theme version: 9.4.8

5 Answers

Rose Tyler

Support staff

March 12, 2025 at 09:35

Hello,

Thank you for reaching out to us.

We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

If this doesn’t help, provide us with temporary wp-admin access. We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#437015 Copied

neurophunk

Participant

March 12, 2025 at 10:01

Hi,

i tried to disable the not core plugins and cleaned the cache.
Sadly it didn’t resolve the issue.

Please find the login credentials in the private content area.

Br,
Zoltán

Content is visible for topic creator and
support staff only.

#437017 Copied

Rose Tyler

Support staff

March 12, 2025 at 10:32

Hello,

The issue is caused by custom code in the child theme, as the products display correctly when the parent XStore theme is activated. We recommend reviewing the code you have added to the child theme.

Best regards,
8Theme Team

Content is visible for topic creator and
support staff only.

#437019 Copied

neurophunk

Participant

March 12, 2025 at 10:46

Thank you for the fast response!
Issue solved.

#437021 Copied

Andrew Mitchell

Support staff

March 12, 2025 at 10:46

Dear neurophunk,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#437022 Copied
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Shop items are not clickable and not listed properly

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