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Shop Manager Cannot Edit Orders! - by tryingwebman

This topic has 5 replies, 2 voices, and was last updated 7 years, 4 months ago ago by Rose Tyler

tryingwebman

Participant

July 25, 2017 at 09:01

Shop Managers are unable to view/edit orders. A blank screen is presented. Could this be due to the below errors/outdated theme files?

woopress/woocommerce/archive-product.php, 
woopress/woocommerce/cart/cart-empty.php version 2.0.0 is out of date. The core version is 3.1.0, 
woopress/woocommerce/cart/cart.php version 3.0.3 is out of date. The core version is 3.1.0, 
woopress/woocommerce/cart/cross-sells.php, 
woopress/woocommerce/cart/mini-cart.php version 2.5.0 is out of date. The core version is 3.1.0, 
woopress/woocommerce/checkout/form-billing.php version 3.0.0 is out of date. The core version is 3.0.9, 
woopress/woocommerce/checkout/form-checkout.php, 
woopress/woocommerce/checkout/form-shipping.php version 3.0.0 is out of date. The core version is 3.0.9, 
woopress/woocommerce/content-product.php, 
woopress/woocommerce/content-product_cat.php, 
woopress/woocommerce/content-single-product.php, 
woopress/woocommerce/content-widget-product.php, 
woopress/woocommerce/global/breadcrumb.php, 
woopress/woocommerce/global/form-login.php, 
woopress/woocommerce/global/quantity-input.php, 
woopress/woocommerce/global/wrapper-end.php, 
woopress/woocommerce/global/wrapper-start.php, 
woopress/woocommerce/loop/add-to-cart.php, 
woopress/woocommerce/loop/loop-end.php, 
woopress/woocommerce/loop/loop-start.php, 
woopress/woocommerce/loop/no-products-found.php, 
woopress/woocommerce/loop/pagination.php, 
woopress/woocommerce/loop/sale-flash.php, 
woopress/woocommerce/myaccount/form-edit-address.php version 3.0.0 is out of date. The core version is 3.0.9, 
woopress/woocommerce/myaccount/form-login.php, 
woopress/woocommerce/myaccount/my-address.php, 
woopress/woocommerce/single-product/add-to-cart/simple.php, 
woopress/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php, 
woopress/woocommerce/single-product/product-image.php version 3.0.2 is out of date. The core version is 3.1.0, 
woopress/woocommerce/single-product/product-thumbnails.php version 3.0.2 is out of date. The core version is 3.1.0, 
woopress/woocommerce/single-product/related.php, 
woopress/woocommerce/single-product/sale-flash.php, 
woopress/woocommerce/single-product/short-description.php, 
woopress/woocommerce/single-product/tabs/tabs.php, 
woopress/woocommerce/single-product/up-sells.php, 
woopress/woocommerce/single-product-reviews.php, 
woopress/woocommerce/single-product.php

#168671 Copied Theme version: 3.0.0.1 WooCommerce version: 3.1.1

4 Answers

tryingwebman

Participant

July 26, 2017 at 10:28

Switching to a default Theme eliminates this issue.

Can you please advise a patch or when a fix will be released.

#168754 Copied

Rose Tyler

Support staff

July 26, 2017 at 15:36

Hello,

Try to disable 3-rd party plugins and then check the problem.
Please provide wp-admin access in Private Content, so we could check because we don’t have this problem on our test site.

Regards

#168777 Copied

tryingwebman

Participant

July 27, 2017 at 08:23

Thanks for the advice.

Seems the problem was being caused by the plugin:

Google Analytics for WordPress by MonsterInsights

I have disabled for now and hopefully i wont see the issue again.

#168830 Copied

Rose Tyler

Support staff