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Shop Page Broken on XStore WordPress Theme

This topic has 4 replies, 2 voices, and was last updated 2 months, 2 weeks ago ago by Rose Tyler

ZEEFAH

Participant

December 16, 2024 at 15:53

Hi. I purchased theme Xstore from here and installed for setting up my store on https://prettyknots.pk/. There is constant error on Shop Link page Both for desktop and mobile. It breaks every now and than. I have hosting from hostinger and Cloud hosting package but inspite of all backend from hosting side fixed, Shop page breaks.

I am myself a WordPress developer on Fiverr for last 4 years but this problem is constantly disturbing me and due to this I am loosing some earning.

Please help me there.

Please, contact administrator
for this information.

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#427709 Copied Theme version: 9.4.5

3 Answers

Rose Tyler

Support staff

December 16, 2024 at 16:06

Hello,

Thank you for reaching out to us and for choosing the XStore theme for your store.

May we kindly ask if you are using a caching plugin? If so, we recommend temporarily disabling it and monitoring your website’s performance for a while. Should it become evident that the plugin is causing the issue, we suggest contacting the plugin’s support team for guidance on identifying the specific option that may be interfering with your website’s functionality.

Best regards,
8Theme’s Team

#427715 Copied

ZEEFAH

Participant

December 21, 2024 at 15:54

Thank you for your reply. I just deleted few not required plugin and it fixed all.
Can u please suggest me any other cache or speed optimization plugin which can help me making it more fast?

Thankyou.

#428292 Copied

Rose Tyler

Support staff

December 23, 2024 at 07:44

Hello, ZEEFAH,

Thank you for letting us know.

We kindly recommend reviewing the following article for guidance on improving your website’s speed: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Best regards,
8Theme’s Team

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