Shop page categories display subcategories

This topic has 6 replies, 3 voices, and was last updated 2 years, 3 months ago ago by Rose Tyler

  • Avatar: slw250@hotmail.com
    slw250@hotmail.com
    Participant
    September 9, 2022 at 20:21

    Hi,

    Shop page display also showing the sub categories even i select show only product on woocommerce > product catalogue> show products in categories section please see the screen shot
    https://prnt.sc/uU9tW8aDN7Ls

    5 Answers
    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    September 10, 2022 at 06:25

    Hello, @slw250@hotmail.com,

    Alright, I have understood your issue. I have checked your site shop page and there is no sub-category appearing, all the products are appearing on the shop page, just perfect. I have made a video for you kindly watch it complete for a better reference: https://streamable.com/ocrkqc and check back to your site after clearing the browser cache.

    Regards 8Themes Team.

    Avatar: slw250@hotmail.com
    slw250@hotmail.com
    Participant
    September 10, 2022 at 23:03

    I can see on shop page it is not showing sub categories but if you click on any category on main menu it will show the sub categories. I do not want sub categories which click on any category. How can i do it, Please see the screen shot
    https://prnt.sc/_Z5cQIwB_03y

    and also setup in store theme option woocommerce> product catalog > category display set to show products only
    https://prnt.sc/R8qCTFwdsddO
    am I missing something?
    Please Help

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 11, 2022 at 15:56

    Hello,

    Mentioned settings are default and come from WooCommerce plugin. They work independently of the theme, so we would recommend you to contact the support of WooCommerce.

    Regards

    Avatar: slw250@hotmail.com
    slw250@hotmail.com
    Participant
    September 12, 2022 at 09:44

    We have another website and using your theme it showing the product only on category page please check the screen shot
    https://prnt.sc/iHoO7DfLYFej
    Let me know what you think

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2022 at 12:02

    Hello,

    Same hierarchy is there?

    Please check how this works with the default WC theme – Storefront.
    It is important to check if the problem persists with the default theme to find out if it comes from the theme or from something else. Go to Appearance > Themes > install and activate the Storefront theme.
    Widgets could be messed up after switching, so open the Appearance > Widgets tab before switching to be able to move the widgets to the correct area after switching back.

    Regards

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