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Shop page category description under products

This topic has 13 replies, 3 voices, and was last updated 2 years, 2 months ago ago by Rose Tyler

tweedix1

Participant

October 12, 2022 at 23:25

Hello
where can i set “show category description” on product on shop page

https://prnt.sc/lKUEXg7AWnPz
like that
https://prnt.sc/kgdtIi7IhML7

Thanks

#336324 Copied Theme version: 8.3.4

12 Answers

Tony Rodriguez

Support staff

October 13, 2022 at 05:44

Hello, @tweedix1,

In order to solve your issue please go to Dashboard >> XStore >> Theme Settings >> Woocommerce >> Shop >> Product Style >> Product Content Elements and check the box product categories. See the image for a better reference: https://postimg.cc/5XvLzBZP

Regards 8Themes Team.

#336326 Copied

tweedix1

Participant

October 13, 2022 at 14:20

hello

I already did that but not working

https://prnt.sc/htoMwkjznV9S

#336367 Copied

Rose Tyler

Support staff

October 13, 2022 at 14:34

Hello,

Please provide temporary wp-admin access, so we can take a closer look at your settings.

Regards

#336368 Copied

tweedix1

Participant

October 13, 2022 at 14:52

wp-admin access in private

Please contact administrator
for this information.

#336369 Copied

Rose Tyler

Support staff

October 13, 2022 at 14:57

Hello,

We can’t log in – https://prnt.sc/kFLkJq5LePMk
Please whitelist the next IP – 176.98.91.219

Regards

#336370 Copied

tweedix1

Participant

October 13, 2022 at 15:06

please try again

#336371 Copied

Rose Tyler

Support staff

October 13, 2022 at 15:34

The same error, unfortunately – https://prnt.sc/2RdzU0lcj2_f

Regards

#336374 Copied

tweedix1

Participant

October 13, 2022 at 15:55

hello
please try again

#336376 Copied

Rose Tyler

Support staff

October 13, 2022 at 16:16

Hello,

Thanks, the credentials work now.
1/ It is strange that category titles are not shown on the Shop page even though they are enabled. Please provide FTP access, I will ask someone from our dev team to check it more deeply.
Did you edit any theme files?
2/ Check the answer with screenshots in the Private Content area

Regards

Please contact administrator
for this information.

#336382 Copied

tweedix1

Participant

October 13, 2022 at 16:25

FTP

Please contact administrator
for this information.

#336386 Copied

Rose Tyler

Support staff

October 14, 2022 at 07:10

Hello,

Please whitelist the next IP also – 176.98.89.228

Regards

#336416 Copied

Rose Tyler

Support staff

October 14, 2022 at 16:43

Hello,

Categories were fixed. Please clear the cache and check now.

Regards

#336501 Copied
Tagged: category, description, products, shop, templates, woocommerce, wordpress
Viewing 13 results - 1 through 13 (of 13 total)

The issue related to '‘shop page category description under products’' has been successfully resolved, and the topic is now closed for further responses

Shop page category description under products

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