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Shop page filters are not working since last update in the theme.

This topic has 2 replies, 2 voices, and was last updated 2 years, 10 months ago ago by Olga Barlow

Trupti

Participant

February 22, 2022 at 11:15

Our shop page filters were working well before the last update.
Since the last update, we are facing the following problems:

1. Category filter does not actual count of products
2. Price filter is not working
3. Previously colors were displayed in the round button, now they are displayed as text. (in the filters section)

Can you pls support us in this.

Please, contact administrator
for this information.

#318103 Copied Theme version: 8.1

1 Answer

Olga Barlow

Support staff

February 23, 2022 at 01:36

Hello,

1) You display filter by category attribute there and it displays the products count that have that attribute https://gyazo.com/efb8779813028a331697187dde6ce78c
And it’s correct.
2) I see that you installed and keep enabled 4 filter plugins. Which one do you really use? They could conflict. Try to disable them and check the filter by the price after that.
3) Color widget could be displayed in this way https://gyazo.com/d53ebbaf56f6b7a7b0cf1cb7aabfca7d only if you use built-in variation swatches feature. But this option is disabled on your site as I can see (Theme Options > WooCommerce > Shop Elements > Variation swatches) and use third-party plugin for the variation swatches. So, ask the plugin author if they have widget to display colors in that way instead of the simple list.

Regards

#318185 Copied
Tagged: filters, shop, templates, update, woocommerce, wordpress
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Shop page filters are not working since last update in the theme.

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