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SHOP PAGE FORMAT PROBLEM AFTER UPGRADE - by George

This topic has 13 replies, 2 voices, and was last updated 7 years, 8 months ago ago by Olga Barlow

George

Participant

May 10, 2017 at 03:52

After recent upgrade, I now have a format problem with image size on the Shop Page while on Internet Explorer and sometimes on Firefox web browsers. I am using the 2 column list view format and the images now appear several times larger and the text is forced to the right and stretched vertical. On Google Chrome looks just fine.

#162647 Copied Theme version: 3.12 WooCommerce version: 3.05

12 Answers

Olga Barlow

Support staff

May 11, 2017 at 16:45

Hello,

Could you, please, provide me screenshot? What IE version do you use? Because I don’t see problem in FF http://prntscr.com/f6npkh

Regards

#162873 Copied

George

Participant

May 11, 2017 at 17:16

I am using Internet Explorer version 11.0.42. I have had someone else tell me it also happened on a version of Firefox, although my Firefox has not had that problem. Here is an example of when it does occur, it looks like.

https://app.box.com/s/zxzfkflue4n8gdlr84xy2yzyqyax5cy8

The shop page on my website (I use it for /shop and /brand and /category listings) are the only places I see this same problem.

#162881 Copied
Olga Barlow

Support staff

May 12, 2017 at 14:00
Hello,

Try to add the following code in custom CSS
```
@media only screen and (min-width: 992px) {
	.products-list .content-product .product-image-wrapper {
		display: block;
		float:left !important;
	}
	.products-list .content-product .product-details
		overflow: hidden;
	}
}
```
Regards
#162960 Copied
George

Participant

May 12, 2017 at 14:54

Good news bad news. This eliminated the problem of the oversize pictures. Some new problems as a result. Issues below show up on all browsers: https://exteriorcoatings.com/shop/

1.) Color gone on all action buttons related to products everywhere…. On the Shop Page (color gone on Read More, Select Options, Filters and when cursor hovers over it, text disappears) and on Single Product Page (Arrows moving from one product listing to another and on the Active Tab, the tab name disappears even though it is still an active link, the link on the brand widget now invisible to “see all products”, on the cart page the color is gone on the update cart button and the go to checkout button is invisible and on the checkout page the place order button is invisible
2.) On the Shop page, the columns are now variable in width depending on the displayed product picture sizing. They were all the same size before and 2 columns not varied. Also there is now wrapping of some of the short product description under the picture and other products of same length no wrapping

#162977 Copied Theme version: 3.12 WooCommerce version: 3.05

Olga Barlow

Support staff

May 15, 2017 at 08:11

Hello,

Please, provide me temporary WP admin panel access, I need to check theme setting and some custom that you have.

Regards

#163061 Copied

George

Participant

May 15, 2017 at 13:31

Login information provided. Thanks in advance for your help.

#163108 Copied

George

Participant

May 15, 2017 at 16:23

I have fixed the invisible button issue with your input from another question. So still have a formatting issue with 2 column list view shop pages. Each listing lines up in the column based on picture size, so it looks like a crooked road going down the list of products. Larger pictures push text to the right, smaller pictures pull text to the left. See pictures in private. Also ul buttons missing on shop page for Internet Explorer.

On Home page I am not getting a column formatting issue for 2 products I have showing. See pictures.

Kinda like hitting a game with gopher heads, hit one and another pops up lol.

Thanks for your help.

Please, contact administrator
for this information.

#163129 Copied

Olga Barlow

Support staff

May 18, 2017 at 09:25

Hello,

I don’t see any Private content area with admin panel access. Please, provide me access to your Dashboard because I need to remove some custom CSS that you have there to make your Shop ok.

Regards

#163412 Copied

George

Participant

May 18, 2017 at 13:37

Please see private content below

Please, contact administrator
for this information.

#163451 Copied

Olga Barlow

Support staff

May 19, 2017 at 13:39

Hello,

1) Fixed.
2) Check now.
3) Check now.

Regards

#163580 Copied

George

Participant

May 19, 2017 at 14:11

Yeah! It’s fixed. Thanks again. Appreciate as always your help :).

#163590 Copied

Olga Barlow

Support staff

May 19, 2017 at 17:15

You are welcome!

Regards

#163638 Copied
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