Shop page formatting incorrect even after updating woo comnerce

This topic has 2 replies, 2 voices, and was last updated 6 months, 1 weeks ago ago by Tony Rodriguez

  • Avatar: riddlezitindustries
    riddlezitindustries
    Participant
    June 11, 2024 at 18:19

    Please see woo commerce shop page formatting is incorrect of toolbar and sidebar
    side bar is at bottom of page and top tool bar not formatted

    Please, contact administrator
    for this information.
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    support staff only.
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    June 12, 2024 at 06:04

    Hello, @riddlezitindustries,

    Thank you for contacting us and for using XStore.

    Upon reviewing your website, we have noticed that it is currently running an outdated version of the XStore theme. For reference, please see the image provided in the private content area.

    It is essential to upgrade to the latest version of the XStore theme (9.3.12) and the Core plugin (5.3.12) to ensure optimal functionality and security. You can view the update history and details at: https://xstore.8theme.com/update-history/

    To proceed with the update, kindly follow the instructions outlined in our theme documentation, available here: https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

    After updating the XStore theme and Core plugin, please revisit your issue to confirm that it has been resolved.

    We trust that this update will address your concerns effectively. Should you require any further assistance, please do not hesitate to contact us.

    Best regards,
    8Theme’s Team

    Please contact administrator
    for this information.
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