Shop page I can’t customize my shop page

This topic has 5 replies, 2 voices, and was last updated 3 months, 3 weeks ago ago by Tony Rodriguez

  • Avatar: Amineo
    Amineo
    Participant
    August 2, 2024 at 00:10

    Good morning

    I can’t customize my shop page, both elementor ans xstore customizers are not doing anything, I tried withe xstore c to set the sidebar as sticky but no effect , please I need solution for that.
    thank you.

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    4 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    August 2, 2024 at 06:38

    Hello, @Amineo,

    Thank you for contacting us and for using XStore.

    Upon reviewing your website, we have identified that the layout for your product archive is currently being managed via Elementor. This configuration is the reason why the Shop page layout options available through the customizer are not functioning as expected.

    To address this issue, we kindly ask that you follow these steps:
    1. Navigate to XStore Builders.
    2. Select ‘Product Archive Builder’.
    3. Click on ‘Edit Template’ as per your needs.
    4. Adjust the sidebar/filters widget settings according to your requirements.
    5. Ensure to save the updates.

    For your convenience, we have included relevant images in the private content area to guide you through the process.

    Additionally, Please read our theme documentation here: https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/

    We trust this will resolve the matter effectively. Should you require further assistance, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: Amineo
    Amineo
    Participant
    August 2, 2024 at 11:16

    I love you Tony …..Thank you so mutch

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    August 2, 2024 at 11:42

    Hello, @Amineo,

    You are welcome?

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    August 2, 2024 at 12:22

    Hello, @Amineo,

    We noticed that you left a 4-star rating, and we’d love to understand how we can make your experience even better. Our goal is always to exceed your expectations, and your input is invaluable in helping us improve.

    If there’s anything specific that didn’t meet your expectations or if you have any suggestions, please let us know. We’re committed to addressing any concerns you might have.

    If you feel that our theme has met your needs and you are satisfied with our support, we would be incredibly grateful if you could consider updating your rating to a 5-star review. Your positive feedback not only helps us but also assists other users in finding our theme.

    Thank you once again for being a part of our community!

    Best regards,
    The 8Theme Team

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