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Shop page in WooCommerce - by MAHDAR - on WordPress WooCommerce support

This topic has 13 replies, 2 voices, and was last updated 1 years, 2 months ago ago by Rose Tyler

MAHDAR

Participant

November 16, 2023 at 08:24

Hello good time

In the WooCommerce Multilingual & Multicurrency plugin, there is a problem in the theme or they are not compatible

I redesigned the site with a new database

My problem is that when the shop page is opened, it is repeated and rebuilt every time the page is opened

There is no such thing in the default WordPress template and the shop page works well

But I run into this problem when I activate the xstore theme

I also messaged wpml and am waiting for their reply

Please check and watch the video

Thank

Please, contact administrator
for this information.

#373875 Copied Theme version: 9.2.3

12 Answers

Rose Tyler

Support staff

November 16, 2023 at 10:21

Hello, MAHDAR,

Thank you for reaching out to us with your concern regarding the WooCommerce Multilingual & Multicurrency plugin and its compatibility with the xstore theme.

We would recommend doing tests with the Storefront theme, not Twenty Twenty-Four, because this is the default WooCommerce theme.

Please provide temporary wp-admin and FTP access, so we can take a closer look at the problem on your site.

Kind Regards,
8theme team

#373893 Copied

MAHDAR

Participant

November 16, 2023 at 11:03

Thanks for your guidance

I activated the Storefront theme and no problem, everything was working fine

Please watch the video

Please contact administrator
for this information.

#373898 Copied

MAHDAR

Participant

November 16, 2023 at 11:49

I also put the answer of WPML support for you

And everything is done.

”
Greetings and Regards …

The item you mentioned is not managed by the plugin and is related to your template and database.

Please increase the PHP memory limit by editing the wp-config.php file in the root of your site.

Set this number to at least 256 MB.

PHP memory limit increase code:

//Increase PHP Memory Limit in WordPress
define( ‘WP_MEMORY_LIMIT’, ‘256M’ );

Don’t forget to put the entered code before calling the wp-setting.php file, or in other words, put this code before the phrase That’s all, stop editing! Happy publishing.

After making the changes, check that the PHP version is set to 7.4.

Also, the version of the plugin and the template should be completely up-to-date.

We suggest to better investigate the problem, install a WordPress on your local host and activate only the current template and the WPML plugin.

Then check if the problem in localhost still exists or not!

Thanks
“

#373907 Copied

MAHDAR

Participant

November 17, 2023 at 09:56

Hello good time
Please fix this problem as soon as possible

The operation of the site has faced problems

Thank you

#374006 Copied

MAHDAR

Participant

November 18, 2023 at 01:49

Hello good time

Please contact administrator
for this information.

#374069 Copied

MAHDAR

Participant

November 18, 2023 at 11:42

Hello again

I reverted the theme to version 9.1.14

And all my problems were solved

But I need the new version to be able to use Elementor’s product page

Please fix these new theme issues

Thankful

Please contact administrator
for this information.

#374091 Copied

Rose Tyler

Support staff

November 21, 2023 at 08:07

Hello,

We apologize for the delay in our response.
We have updated these plugins on our test site – https://prnt.sc/v2z-kKTc6AG5 the problem was solved. Please update plugins and the theme too, clear cache, and let us know the result.

Kind Regards,
8theme team

#374257 Copied

MAHDAR

Participant

November 23, 2023 at 15:50

Hello, thank you for your help

I installed the new version of WooCommerce Multilingual & Multicurrency and the theme Xstore

But my problem was not solved.

And the pages are still copied

I think the problem is with Elementor Pro and this problem appeared in version 9.2

We are now in advertising, I will send you a message in 1 week to follow up more

Thank

Please watch the videos I posted before

#374558 Copied

Rose Tyler

Support staff

November 23, 2023 at 16:11

Hello,

We will wait for your next message.
Also, try to contact support of the Elementor Pro plugin too.

Kind Regards,
8theme team

#374563 Copied

MAHDAR

Participant

November 23, 2023 at 18:46

I already contacted the support of Elementor Pro and there is no problem from their side and there is no problem with the Storefront template

And the site works well

I am sending you a message thank you for waiting

#374580 Copied

Rose Tyler

Support staff

November 24, 2023 at 10:16

Hello,

Thank you for your response.

“We are now in advertising, I will send you a message in 1 week to follow up more” – should we wait 1 week or do you want us to continue working on the problem on your site right now? In case, we will wait, please do not reply right now.

Kind Regards,
8theme team

#374623 Copied

Rose Tyler

Support staff

November 30, 2023 at 09:04

https://www.8theme.com/topic/problem-solving-elementor-pro-checkout-page/#post-375201

#375234 Copied
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