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Shop page is blank when Woocommerce activated

This topic has 73 replies, 7 voices, and was last updated 9 years, 8 months ago ago by Eva Kemp

Eva Kemp

Support staff

March 17, 2015 at 21:20

Hello @bharatk,

I’ve changed Woocommerce Settings for products display.
Please check Shop page now and clear browser cache before.

Thank you.
Regards,
Eva Kemp.

#50331 Copied

bharatk

Participant

March 17, 2015 at 22:01

Hello Eva,

That’s not right, the products shouldn’t be showing on the shop page, just on the subpages. However the LARGE images that appear on the top of each of the subpages (ecigarettes, eliquids [subpages], and accessories DO belong on the SHOP page and were links to the pages they corresponded to… there should only be 3 images on the shop page the large e-cigarette image, the large e-liquids image, and the large accessories image that are on the following pages respectively:

ecig: http://www.smokeybar.co.uk/product-category/e-cigarettes/

e-liquid: http://www.smokeybar.co.uk/product-category/e-liquids/premium-e-liquids/
and http://www.smokeybar.co.uk/product-category/e-liquids/premium-shisha-e-liquids/
*NOTE* the image on the e-liquid main page above the subpages is fine!

accessories: http://www.smokeybar.co.uk/product-category/accessories/

#50339 Copied

bharatk

Participant

March 17, 2015 at 22:09

Eva,

The large images are tolerable.. perhaps a little smaller would be great. If just those 3 images would appear on the shop page lonked to e-cig, e-liquid, and accessories that’d be awesome.

#50340 Copied

kinhacura

Participant

March 18, 2015 at 03:33

Hello Eva

This is the path where site files are located.

/data/www/shopthing

#50360 Copied

Eva Kemp

Support staff

March 18, 2015 at 17:19

Hello @kinhacura,

There was a syntax error in the file wp-content/themes/idstore/woocommerce/archive-product.php. I’ve fixed it.
Please check Shop page now and clear browser cache before.

Thank you.
Regards,
Eva Kemp.

#50607 Copied

Eva Kemp

Support staff

March 18, 2015 at 17:29

Hello @bharatk,

Please open FTP access for other IP that has been sent to your email address.

Thank you.
Regards,
Eva Kemp.

#50612 Copied

bharatk

Participant

March 18, 2015 at 17:42

Eva,

FTP access open for the last 2 IP’s I’ve received from Olga.

Please, contact administrator
for this information.

#50614 Copied Theme version: 3.7 WooCommerce version: 4.1.1

Eva Kemp

Support staff

March 18, 2015 at 18:34

Hello @bharatk,

Did you receive the 3rd IP address?
Please check your email.

Thank you.
Regards,
Eva Kemp.

#50632 Copied

bharatk

Participant

March 18, 2015 at 18:38

Eva,

Please see the PC content for the IPs with open access.

Please, contact administrator
for this information.

#50635 Copied

bharatk

Participant

March 18, 2015 at 19:27

Eva,

The 3rd IP has been unblocked.

#50656 Copied

Eva Kemp

Support staff

March 18, 2015 at 21:26

Hello @bharatk,

The issue should be fixed now.
Please check.

Thank you.
Regards,
Eva Kemp.

#50692 Copied

bharatk

Participant

March 18, 2015 at 23:31

Eva,

Thank you very much for all your help!

Have a great night!!!

#50733 Copied

Eva Kemp

Support staff

March 18, 2015 at 23:44

Hello @bharatk,

You’re welcome.

Good night.
Regards,
Eva Kemp.

#50742 Copied
Tagged: activate, blank, shop page, template, woocommerce, wordpress
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