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Shop Page is missing filters and looks differently than Elementor edit page

This topic has 5 replies, 2 voices, and was last updated 1 months, 2 weeks ago ago by Rose Tyler

Safe Desires

Participant

November 5, 2024 at 22:58

I don’t remember making any changes to the Sidebar or Product Archive (Shop) page. The top menu showing the different categories is missing and the left sidebar is broken.

On the mobile view, I don’t see any filter options.

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

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4 Answers

Safe Desires

Participant

November 5, 2024 at 22:59

Also, clicking on the “All” category option links to:
https://safedesires.com/all/

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Rose Tyler

Support staff

November 6, 2024 at 08:50

Hello, Safe Desires,

Thank you for contacting us and for using XStore.

As we can see, your template is not applied for the Products archive page – https://prnt.sc/zisvVAovwQDT , this means settings for the Shop page work from Theme Options.

Sidebar content comes from Dashboard > Appearance > Widgets > Shop.

Warm Regards,
The 8Theme Team

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Safe Desires

Participant

November 6, 2024 at 20:54

Thank you. That fixed the desktop version. I am still missing the filter button on the mobile view.

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Rose Tyler

Support staff

November 7, 2024 at 08:26

Hello, Safe Desires,

We hope this message finds you well.

We wanted to inform you that the sidebar content was previously positioned under the products block. We have now adjusted the settings accordingly. Kindly clear your cache and review the changes at your convenience.

Should you have any further questions or require assistance, please do not hesitate to reach out.

Warm Regards,
The 8Theme Team

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